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Rye Subaru - Service Center

Rye, NY

4.7
716 Reviews
Call Service Center (914) 690-7239

716 Reviews of Rye Subaru - Service Center

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November 23, 2022

Neil and Garry made leasing a new Crosstrek a breeze! Love our new car! Thank you so much! More

by RDEM313
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neil Downing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 25, 2022 -

Rye Subaru responded

Thank you for your business and this review. We're happy to hear Neil, Gary, and our team were able to serve you and demonstrate our commitment to great service. Congratulations on your new Crosstrek! If there is anything we can assist you with in the future, please let us know.

November 20, 2022

Excellent deal on tires. Service representative kept me informed of wait time. Comfortable setting for waiting. Love my Subaru Forester and reliable service. More

by BOBKUKLIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glenn
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Nov 20, 2022 -

Rye Subaru responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Bob, please let us know.

November 19, 2022

This is in regard to the Service Department. Nothing special and it is a fortune. More

by WESTERG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Bollinger
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Nov 20, 2022 -

Rye Subaru responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please feel free to reach out directly. We’re sorry your visit didn’t go as planned and would love the opportunity to touch base with you and address your concerns once we’ve been able to get the whole story.

Nov 20, 2022 -

WESTERG responded

If you would like detail, please feel free to call me at 9143562566.

November 19, 2022

Decided to wait for my car when they told me it would be about an hour. I was actually in and out in about 50 minutes! Comfortable waiting area with a great coffee machine!! More

by RICHFS46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neil Downing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 20, 2022 -

Rye Subaru responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Rich, please let us know.

November 18, 2022

Service people were nice but did not set clock or clean the car. People were helpful and pleasant. More

by SCAREDMOM
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service
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Nov 20, 2022 -

Rye Subaru responded

Thanks for sharing about your experience with Rye Subaru. We appreciate your business and hope to see you again soon!

November 14, 2022

I wish Rye Subaru offers car loaner or shuttle service and car wash like Toyota. More

by S_LANES777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian and Chris
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Nov 15, 2022 -

Rye Subaru responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

November 12, 2022

Everyone is very professional. I am always taken on time and kept advised of any delays. The waiting area is clean and comfortable. More

by CLATSIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know the names
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Nov 13, 2022 -

Rye Subaru responded

Thanks for sharing about your experience with Rye Subaru. We appreciate your business and hope to see you again soon!

November 12, 2022

While it took four months to build our 2023 Outback, we're very happy with the new auto. Working with Casey and Dave was fun, and while the new car cost more every visit we all finished OK. More

by RULLIKEN
Recommend Dealer
Yes
Employees Worked With
David Nausch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Casey Cochran
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Nov 12, 2022 -

Rye Subaru responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

November 12, 2022

We had a very positive experience buying a slightly used forester from Michael. Great customer service. More

by crimmins11
Recommend Dealer
Yes
Employees Worked With
Michael Ferits
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Nov 13, 2022 -

Rye Subaru responded

Thank you for your very kind review. Michael and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Rye Subaru.

November 11, 2022

I had a problem with the air conditioner in my car. Problem was fixed on time. Very nice people to deal with. More

by Walnut18&$
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Pagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 12, 2022 -

Rye Subaru responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rye Subaru.

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