716 Reviews of Rye Subaru - Service Center
Always efficient, friendly and helpful. Everything is done as planned and on time. Easy check in and out! Everything is done as planned and on time. Easy check in and out! More
Quick and easy. Did not have to wait long for inspection and in lides a free check of car!! Did not have to wait long for inspection and in lides a free check of car!! More
Fairly quick considering how many people were also there, staff was very professional and helpful. Also enjoyed the coffee machine selections. staff was very professional and helpful. Also enjoyed the coffee machine selections. More
We have always experienced excellent service at Rye Subaru and this time was no different. Subaru and this time was no different. More
General manager, Eric pagan was very unprofessional. General manager needs to be spoken to about his professional demeanor. General manager needs to be spoken to about his professional demeanor. More
Paula is a pleasure to work with. She always listens and offers support and sound advice. She is a big reason I service my car at the dealership. She goes above and beyond and always She always listens and offers support and sound advice. She is a big reason I service my car at the dealership. She goes above and beyond and always makes herself available if I’m in need of service help. More
Sebastian is not only kind and courteous, he is knowledgeable and helpful. He collaborated to solve the problem with my vehicle and made sure that the work was done quickly and efficiently. I also knowledgeable and helpful. He collaborated to solve the problem with my vehicle and made sure that the work was done quickly and efficiently. I also appreciate that “extras” are never tacked on here. They repaired the problem in an affordable and efficient manner and didn’t start to find other problems the way other service centers do. This is why I keep coming back. True to their word. Good workmanship. They always use Subaru parts and oil which is important. More
Diagnostics not accurate. Repairs performed without authorization. Questionable pricing. Experienced this in the past. My fault for going back. Repairs performed without authorization. Questionable pricing. Experienced this in the past. My fault for going back. More
Technically 4. 5 Stars, but I'll be nice. This is the first major service my 2017 Forester has needed and I simply don't trust a non-Subaru mechanic to have the righ 5 Stars, but I'll be nice. This is the first major service my 2017 Forester has needed and I simply don't trust a non-Subaru mechanic to have the right parts and knowledge to get it done properly the first time. The car also needed and oil change and state inspection so I had that done as well. Rye Subaru had the parts and was able to complete everything the same day. We had one small hiccup (not a service error) that I had to go back to address, but the Service Manager Anthony took the car in right away and resolved the issue. When I go to a dealership for service, I expect a higher level of service than you'd get from just any mechanic, and they met that expectation. Both Paula at the service desk, and Anthony the service manager, were pleasant, informed, and communicated clearly. I appreciate their professionalism. Thank you all, the car is running perfectly! More
Been servicing all my Subaru’s with Rye for 10+ years now. Always a pleasure. Thank you! now. Always a pleasure. Thank you! More