Rye Subaru
Rye, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 5:30 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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I've never had a good service experience with this place. To begin, the service manage is a rude, obnoxious man who does not care about his customers. He began to argue with me telling me I was absolutely wr To begin, the service manage is a rude, obnoxious man who does not care about his customers. He began to argue with me telling me I was absolutely wrong about what was causing the problem with my car (I knew I was right, I've worked in the car industry, but the vehicle is under warranty so why should I be paying for my own parts and repair work). In the end I went elsewhere and found out I was right about the problem. I got my vehicle back missing a lug nut from them and they told me I brought it in without it (I didn't -- they lost it during a tire rotation). I will never, ever bring a car to these people for work ever again. They are absolutely horrible -- I've had to call SoA to complain about them. More
Worst dealer just bought a Subaru from them and when I got home and brought it to my mechanic he asked me who passed your car for the inspection? The tires had no threads and a bubble andrhe brake pads in got home and brought it to my mechanic he asked me who passed your car for the inspection? The tires had no threads and a bubble andrhe brake pads in the back were to low to pass.. The back windshield wiper is broken and the inside of the car was never cleaned I found under the seat food in a bag and a coffee cup on the other side!!!! The people where nice but I guess that's where I got suckered in!! More
During the buying process I worked with Anthony Smith and Peter Miceli. Their no-pressure approach and significant patience with me - I spread the process out over several months - speaks volumes as to thei Peter Miceli. Their no-pressure approach and significant patience with me - I spread the process out over several months - speaks volumes as to their individual commitment to make customers feel at ease. They always provided honest feedback and at no point did I feel that “uncomfortable car dealership” feeling. Friendly and competent customer service coupled with a relaxed dealership environment creates a great combination for this dealership. I have and will continue to recommend Rye Subaru to others. More