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Rye Ford

Rye, NY

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462 Reviews

1151 Boston Post Road

Rye, NY

10580

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462 Reviews of Rye Ford

April 04, 2021

The service was courteous and professional . I was promised a loaner until my Ford was repaired and got one right away. They called me with the result and gave me a fair price. More

by ARMANDO.MATOS1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paula Mejia
Apr 05, 2021 -

Rye Ford responded

Armando, Thank you for the kind words for our service department! We look forward to sharing your compliments with Paula and our team, and don't hesitate to let us know if we can be of further assistance.

April 01, 2021

Dealership was awesome ! Manager Sebastian DeCosta was professional and accommodating. The Pre owned Manager Edward Aguilar was awesome as well as the Business Manager Rich P, The General Manager Eric Pag More

by RICHP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Bender, Richard Pierorazio, Sebastian DaCosta
Apr 01, 2021 -

Rye Ford responded

Thank you so much, Rich, for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Rye Ford. Please don't hesitate to reach out if you need anything else. Eric Pagan General Manager

April 01, 2021

arrived at appointment but parts had not been ordered, had to drive back home, was supposed to be contacted following week, but had to call again myself to schedule a new appointment , a month later than More

by TOBIASD
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
not sure
Apr 18, 2021 -

Rye Ford responded

We are sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from my management team reach out to you directly to discuss this? We’d love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Eric Pagan General Manager

March 31, 2021

Excellent experience. The dealership's convenient location is a big advantage. Just a short walk to the Rye Metro North Station. Rodney was responsive, helpful and friendly. More

by CTENNO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rodney Bullock
Apr 01, 2021 -

Rye Ford responded

Here at Rye Ford, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience with Rodney, and it was a pleasure having you at the dealership. We appreciate your review!

March 31, 2021

We worked with Sebastian and Corey and they were extremely friendly, helpful and organized. They found exactly the car we wanted and the whole process was very streamlined and pleasant. We love our More

by LTDUFFY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sebastian DaCosta, Cory Williams
Apr 01, 2021 -

Rye Ford responded

Here at Rye Ford, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience with Rodney, and it was a pleasure having you at the dealership. We appreciate your review!

March 31, 2021

My experience with the Ford in rye was very easy and all of the staff members were very pleasant to be around. I have a beautiful car that fits my lifestyle well! More

by GRACE.QUINTON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Bender, Richard Pierorazio
Apr 01, 2021 -

Rye Ford responded

Thank you so much, Grace, for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

March 31, 2021

Service rep. made drop off and pickup fast and easy. Mechanic removed and replaced master brake cylinder in short order. I’ve been a loyal custom of Rye Ford for more than 40 years and will continue to More

by EMUNTERJR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darlene Challacombe
Apr 01, 2021 -

Rye Ford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Rye Ford , we look forward to having you as one of our valued customers for many more years to come!

March 29, 2021

Osman, Sebastian and Richard were a pleasure to do business with. Hassle free & good pricing - they made it a pleasant experience. I Highly recommend them! More

by ALAN O’DOHERTY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Osman Caceres, Richard Pierorazio, Sebastian DaCosta
Mar 29, 2021 -

Rye Ford responded

Thank you so much for your kind words, Alan, and for taking the time to leave us this wonderful feedback! It is great to hear that Osman, Sebastian and Richard provided such a pleasant experience.

March 23, 2021

Accommodating, punctual , friendly and professional. Overall a really good experience Will use again and recommend to family and friends. COVID-19 protocols were not to stringent. More

by SCSBLDG
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darlene Challacombe, Paula Mejia
Mar 24, 2021 -

Rye Ford responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

March 22, 2021

I worked with Corey Williams and it was a very smooth transaction. My trade went smooth and the vehicle I purchases was cleaned and filled with a full tank of gas. Thanks! More

by MIKER13
Recommend Dealer
Yes
Employees Worked With
Cory Williams
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