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Rye Ford

Rye, NY

not yet
rated
462 Reviews

1151 Boston Post Road

Rye, NY

10580

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462 Reviews of Rye Ford

July 29, 2022

Hard to schedule, reps were nice, estimate for repair work was inflated and extremely expensive More

by Dotdotcom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tamara
Aug 04, 2022 -

Rye Ford responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

July 27, 2022

Did not use the service center for anything other than new car prep, therefore unable to provide accurate rating. More

by jordanstern
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sebastian DaCosta, Michael S
Jul 28, 2022 -

Rye Ford responded

Jordan, Thank you for choosing Rye Ford , your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

July 27, 2022

It’s a very convenant to me because it’s near to me I know the people very kind very friendly they give me a good service Always I need More

by Víctor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paula Mejia
Jul 28, 2022 -

Rye Ford responded

Victor, Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

July 26, 2022

They took care of all my needs Tamar was real nice she explain everything i need to to know More

by betancurmine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paula Mejia
Jul 27, 2022 -

Rye Ford responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Rye Ford !

July 23, 2022

We didn't have a good experience unfortunately, and this is despite the fact that I bought the car from Rye Ford. My car broke Wednesday evening in the middle of the road, and I had the car towed to Rye For More

by ERBUYUK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Glenn
Jul 25, 2022 -

Rye Ford responded

Providing a positive experience is our top priority; we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, don't hesitate to contact us directly to let us know the best way to contact you, and we will reach out.

July 15, 2022

Thank you for servicing my explorer. I appreciate it. Staff was very courteous and professional. More

by MHN0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
José , Paula Mejia
Jul 16, 2022 -

Rye Ford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

July 13, 2022

Great dealership. Sebastian and Mike were very professional and courteous. Great to finally have my Bronco. More

by keigher
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sebastian DaCosta, Michael S
Jul 14, 2022 -

Rye Ford responded

Thanks for sharing your thoughts about your experience with Rye Ford . We appreciate your business and hope to see you again soon!

July 11, 2022

Efficient system in the morning for dropping off your car, friendly reps and fast service More

by WILBARCO
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paula Mejia
Jul 12, 2022 -

Rye Ford responded

Thank you for choosing Rye Ford , your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

July 09, 2022

Professional,listened to my needs, helped with the paperwork and warranty extension . I got through the process quickly and efficiently. More

by 719FMIKE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sebastian DaCosta
Jul 10, 2022 -

Rye Ford responded

Mike, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Rye Ford.

Jul 11, 2022 -

719FMIKE responded

Smoooth!

July 07, 2022

Needed installed window deflector purchased by Ford shop was asked to be charged 165$. Felt disrespected. Me and wife purchased multiple cars here More

by MISHKU23
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paula Mejia
Jul 10, 2022 -

Rye Ford responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.