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Rye Ford

Rye, NY

not yet
rated
462 Reviews

1151 Boston Post Road

Rye, NY

10580

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462 Reviews of Rye Ford

February 25, 2022

Good service the phone and service provider all excellent. Car was ready as soon as possible More

by NICKAUF43
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Bender, Paula Mejia
Feb 28, 2022 -

Rye Ford responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

February 24, 2022

Prompt professional clear helpful efficient well organized in and out in one visit pleasant satisfaction More

by PCONNORS77
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Pierorazio
Feb 24, 2022 -

Rye Ford responded

Thank you so much for choosing Rye Ford! Congrats on your new purchase, and let us know if we can be of any more assistance!

February 24, 2022

Service is excellent. I was disappointed that nobody ever reached out before my maintenance plan expired, my responsibility but cost me 600 which could have been avoided w More

by rjirish
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tamara. 5stars, Sebastian DaCosta
Feb 25, 2022 -

Rye Ford responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn’t meet the standards customers have come to expect, but reviews like this help us improve. If you don’t mind reaching out to us so that we can speak directly, we’d love to address your concerns in detail.

February 24, 2022

Organized. Efficient. Repair done in minutes I have leased two suv’s here. Service dept is professional More

by EIRIZAR2
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tamara, Paula Mejia
Feb 25, 2022 -

Rye Ford responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Rye Ford. Please don't hesitate to reach out if you need anything else.

February 23, 2022

On time professional well run well priced convenient appointments easy drop off and pick up More

by PCONNORS77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paula Mejia
Feb 24, 2022 -

Rye Ford responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

February 23, 2022

We are new to the area and find Rye Ford to be super easy to work with and has great communication. Very timely and efficient. Look forward to using again. More

by gillooligans
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paula Mejia
Feb 24, 2022 -

Rye Ford responded

We are very happy to hear Paula provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

February 21, 2022

The dealership is welcoming and clean. There is a comfort able seating area to use while waiting. The employees are professional. The work is completed in a minimal timeframe. More

by SUE_CARRIERO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paula Mejia
Feb 22, 2022 -

Rye Ford responded

Sue, Thank you for taking the time to share your thoughts on working with Paula and our team. We're glad to hear we delivered such a great experience!

February 18, 2022

I brought in 2 identical vehicles for recalls and neither one was able to be competed due to a software glitch. No apology, no offer to correct it, just a "we will call you when we get it resolved". I wont b More

by LINA0
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Paula Mejia
Mar 07, 2022 -

Rye Ford responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

February 18, 2022

Tamar is the best! Always so helpful! Such a wonderful employee!! She deserves a raise! More

by Darcy Gonzalez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tamar Thomas
Feb 18, 2022 -

Rye Ford responded

Thank you for taking the time to share your feedback with us, Darcy. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

February 18, 2022

The guys at RYE FORD are fast and efficient take care of all the problems and diagnose and prevent foreseeable future problems very good service here More

by ALVDOCK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Bender
Feb 18, 2022 -

Rye Ford responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Rye Ford!

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