Rydell Honda Nissan of Grand Forks

Worked with the salesman all afternoon via phone, text, email to buy a used Passport that had been on their lot for over 3 weeks. Agreed to their trade in quote, agreed to asking price which was $2k above email to buy a used Passport that had been on their lot for over 3 weeks. Agreed to their trade in quote, agreed to asking price which was $2k above FMV, then set up our own financing through our CU at a crazy low interest rate. Suddenly, they had “someone local” test driving it and we were pushed behind that supposed buyer. They said they couldn’t just pull it away from that supposed buyer who they admitted they weren’t even sure could qualify to buy it and we would have to wait to see how that panned out. GSM, Michael, called us after I blew up at the sales person, Justin, that I had been dealing with. He started blowing smoke and ultimately blamed me. He said he had listened to all phone calls and at no time did I say I would buy it. I figured it was a given since I had the sales guy send me a video of the vehicle, I drove to my Wife’s work and took pictures of her vehicle, sent the pics to them, talked to their trade in person and agreed to their number, told the sales guy I then needed to call my CU to get financing lined up which took about 15 minutes. They said they couldn’t beat that and suddenly had a different buyer. We were in awe. The positive out of all of this is that it has cured my wife of her desire to own another Honda since we had a bad experience with the Fargo Honda dealership about 7 years ago too. I guess they think Hondas are that good. I’m a Toyota guy and now my wife is too. More

My wife and I really appreciated the service after the sale that we got from Corey Wilde (and coworker Mike). We were traveling in FL and needed some guidance on how to operate some of our Honda Pilot's f sale that we got from Corey Wilde (and coworker Mike). We were traveling in FL and needed some guidance on how to operate some of our Honda Pilot's features. Both gentlemen promptly gave us the information we needed (Corey went above and beyond by accepting our call after hours on a weekend) so we could access the desired features. Thank you both! More

We enjoyed our buying experience at Rydell Nissan. Fred was very friendly and helpful all threw the deal. Fred is still answering our questions about the vehicle after we got it home. Thanks Fred! Fred was very friendly and helpful all threw the deal. Fred is still answering our questions about the vehicle after we got it home. Thanks Fred! More

They have very poor service. They don’t care about their customers.very Poor management They don’t care about their customers.very Poor management More

Corey W was extremely professional, kind, and easy to work with. He took the time to show me everything about the vehicles and answered every question I threw his way! He was able to find me the car I wa work with. He took the time to show me everything about the vehicles and answered every question I threw his way! He was able to find me the car I was looking for all while staying within my budget. We will definitely be going back to Rydells Honda Nissan for future purchases! More