Rydell Ford of Independence

Sage was amazing, and so easy to work with. He helped me find a used Lincoln with specific features I was looking for. He followed through and kept in touch as soon as a Lincoln would come in He helped me find a used Lincoln with specific features I was looking for. He followed through and kept in touch as soon as a Lincoln would come in, he would let me know via text with links to their site and even the Carfax reports on each car. It was so helpful and made the experience easy for me. On a very cold Saturday, we came to Rydell in Independence to look at 3 Lincoln SUVs - Sage had them lined up and running for us before we got there - so impressed with that level of thoughtfulness and customer care. We bought a Lincoln that day and I couldn't be happier - thank you to the service department for detailing the car and a quick fix on the console for us. Appreciate you so much Sage! More

Low key,very relaxed, highly recommended,hand shake kind of dealer, owner involved, not just a number! of dealer, owner involved, not just a number! More

Rydell pushes extended warranties that cover nothing. Fail to service after sale. Charged for everything that should have been covered by warranty, but the warranty was garbage. Fail to service after sale. Charged for everything that should have been covered by warranty, but the warranty was garbage. More

They were awesome and very nice to work with. I would have know problem buying a vehicle from them in the future. I would have know problem buying a vehicle from them in the future. More

Ann in the service department and Todd in the parts department were fantastic. They both went out of their way to help me with finding the keyless entry code and ordering a new key fob. department were fantastic. They both went out of their way to help me with finding the keyless entry code and ordering a new key fob. More

Thank you to Ryan and Ann for all your help with the purchase of our Explorer. They were very helpful showing us all the features and programming the car for our use. We really appreciate your help and purchase of our Explorer. They were very helpful showing us all the features and programming the car for our use. We really appreciate your help and we love driving the Explorer. Mary Anne and Kenny Manternach More

Contacted Dylan at independence about buying Ram 2500. Dylan gave me all the information on the truck. Made arrangements to meet last Friday where he went over everything about this truck. Best experience Dylan gave me all the information on the truck. Made arrangements to meet last Friday where he went over everything about this truck. Best experience I’ve ever had with a sales person. More

Went to another dealership, they could not care a bit about us, gladly came back to Rydell, settled on a deal that works. about us, gladly came back to Rydell, settled on a deal that works. More

Had 3 vehicles in three weeks for oil changes, serviced professionally, they put up with my wife's driving when she had never taken a vehicle in for service before. Also introduced us to sales person when professionally, they put up with my wife's driving when she had never taken a vehicle in for service before. Also introduced us to sales person when we asked about that. (Taurus, f150, f350) More

I'd been waffling about getting a new truck, & Brianna Close was very helpful in suggesting some used trucks even though I hadn't committed to a purchase. Once I DID commit, she was even MORE helpful in Close was very helpful in suggesting some used trucks even though I hadn't committed to a purchase. Once I DID commit, she was even MORE helpful in narrowing down the options until we found the right one. Also very patient adding Ford Pass to my very stupid smart phone. Brianna's an excellent communicator & very knowledgeable about the vehicles available. She works very hard to learn what you are looking for & to find that vehicle. Kyle (manager) was also very helpful filling in when Brianna was unavailable & showing us a few options & looking at our trades. Brian (finance) was great in getting us through all the paperwork & warranty options. More