Rydell Chevrolet Northridge - Service Center

Jerry jook great care of me and my Sonic. There was an issue with my oil drainage cap, and he knew exactly how to solve it! There was an issue with my oil drainage cap, and he knew exactly how to solve it! More

Great and fast service. Jim Murphy is the BEST! Always very atttentive, knowledgable, honest and polight. Jim Murphy is the BEST! Always very atttentive, knowledgable, honest and polight. More

I made an appointment for a radio replacement a month in advance. When I arrived at Rydell service dept, they told me they would take my car but it would be days before they filed the claim, therefore leav advance. When I arrived at Rydell service dept, they told me they would take my car but it would be days before they filed the claim, therefore leaving me stranded at the car rental place without rental coverage (which my extended warranty DOES cover once a claim is filed) that I had to pay for myself. I was stuck with that bill since they did not file the claim the day I left my vehicle there. I think that is really bad practice, especially for people who make appointments well in advance. Their excuse was the repair department was very busy and running late. My appointment was at 7 a.m. and I was on time. I feel if you have an appointment, a claim needs to be placed in the system right away so a customer is not left without rental coverage. I don't know if this is Rydell's standard practice or their service consultant's. More

I still haven't heard from anyone in the services cashier department about my points. department about my points. More

I'm sacrificed as always. Mr Jerry Roxas is a professional in his work and provides excellent guidance. Mr Jerry Roxas is a professional in his work and provides excellent guidance. More

I had an appointment for oil and transmission service,it took almost 3 hours. Way to long. took almost 3 hours. Way to long. More