Rydell Chevrolet Northridge - Service Center
Northridge, CA
590 Reviews of Rydell Chevrolet Northridge - Service Center
Outstanding service! Jerry was exceptional and went above and beyond! The shuttle driver Bruno was awesome as well! a great overall total experience Jerry was exceptional and went above and beyond! The shuttle driver Bruno was awesome as well! a great overall total experience More
Fernando was helpful and responsive. The team was wonderful to deal with and got our automobile back promptly once service started. The team was wonderful to deal with and got our automobile back promptly once service started. More
When I took my car in for service, my regular guy was on vacation so I went with whoever was available. Ended up getting very bad service got quoted 199 for differential oil service got charged 289 for the vacation so I went with whoever was available. Ended up getting very bad service got quoted 199 for differential oil service got charged 289 for the service I was in a hurry to get my car after being there for two days Didn’t check the price so later that day when I called back and I spoke with Chris the person that wrote up everything he said oh it’s taxes that’s why it was $90 more. More
They quote one price for regular service and get charged something else. when you bring it up, they panic and go back to the price that they quoted you, but this has been going on for a while now something else. when you bring it up, they panic and go back to the price that they quoted you, but this has been going on for a while now More
I had an oil change appointment at Rydell Chevrolet, and it took 3 hours and 30 minutes to get it done, even with an appointment scheduled. The wait felt quite long, and it made me wonder how much longer it it took 3 hours and 30 minutes to get it done, even with an appointment scheduled. The wait felt quite long, and it made me wonder how much longer it would have taken without an appointment. The service itself was fine, but I think they could improve the efficiency to better accommodate customers’ time. More
Two panels had to be repainted because the factory did a poor job and the battery was losing voltage.. The car was being wrapped in PPF when identified. The dealer graciously picked it up from the PPF shop, poor job and the battery was losing voltage.. The car was being wrapped in PPF when identified. The dealer graciously picked it up from the PPF shop, who left the affected panels unwrapped. After almost 2 weeks, the car was returned, with no paperwork from the dealer. Only the paperwork from my PPF shop, which was in a nice plastic folder was in the car.. The two who returned it said the battery had to be replaced. But all my memory settings were still intact. Maybe it has a secondary battery to retain those? I also found 2 ripped pieces of brand new installed PPF on the passenger side door, and on the corner in the door seam. So both the passenger side door and rear quarter panels will have to be re-wrapped, probably at a personal expense of $2K because I can’t trust that dealer with my car. Yes, you understand correctly, it was just wrapped, and they picked it up directly from the PPF shop, and now I have to repair the newly applied PPF on those 2 panels at a cost of ~$2K. More
Very professional! Great dealer, they take care of you and your car. All services that were requested were completed in a timely manner. Great dealer, they take care of you and your car. All services that were requested were completed in a timely manner. More