Rydell Chevrolet Northridge - Service Center
Northridge, CA
590 Reviews of Rydell Chevrolet Northridge - Service Center
Pros: Mike was pleasant to deal with. That's the only reason they review is not 1 star. Cons: Initially I was told that the back log on work is so long that the department no longer acc That's the only reason they review is not 1 star. Cons: Initially I was told that the back log on work is so long that the department no longer accepts appointments. I had to wait 5 days for my car to even be looked at. I was then told the repairs are covered by warranty, but the department didn't know if a rental car would be covered. They'd have an answer in 3 days about the rental. I was then told it'll take 3 months for the part necessary to repair my car. Finally giving me word that a car rental would be covered. Previously, I was told the car should not be driven. Then when hearing that it'll take 3 to receive the backlogged part, it should be fine to drive. I spent a few hundred dollars in rentals and then was told rental would be covered. The month of January is not yet over. I look forward to finally getting my car fixed in May. Hopefully the drive train will hold on until then. More
Mike was great. He got me right in, the staff is nice, professional, and accommodating. Much better than other dealerships around the valley. He got me right in, the staff is nice, professional, and accommodating. Much better than other dealerships around the valley. More
Best Internet and Service Department I ever used to in California. Guys/Girls are super professional and knowledgeable staff extremely well trained. California. Guys/Girls are super professional and knowledgeable staff extremely well trained. More
Sales Dept A+++++++ Service Dept F-------- Serviced my leased vehicle providing a rental thru Hertz. After hertz ripped me off for $464 in supplemental insurance I never authorized, dealer service dep my leased vehicle providing a rental thru Hertz. After hertz ripped me off for $464 in supplemental insurance I never authorized, dealer service dept did not stand behind me whatsoever. I will NEVER be back. More
This was such a good car buying experience. Nathan was so nice and gave me all the information i needed to buy the car I wanted. Nathan was so nice and gave me all the information i needed to buy the car I wanted. More