Rydell Chevrolet Northridge - Service Center

Mike is a great service advisor. Very efficient and cares about his customers. I drive all the way from west La just because of him. Very efficient and cares about his customers. I drive all the way from west La just because of him. More

Staff was super kind & helpful. Wish they were able to correct one of my main car issues but overall it was a nice experience Wish they were able to correct one of my main car issues but overall it was a nice experience More

Always had great service from Dave Joslyn, the best advisor ever. Keep up the great work, it reflects on the whole company advisor ever. Keep up the great work, it reflects on the whole company More

Price is high, and they try to sell you every service , and even the check in greeter is not happy to see you! Lol and even the check in greeter is not happy to see you! Lol More

My personal service rep Jerry Roxas, is amazing! I take all of my vehicles to Rydell's service department. I highly recommend them. I take all of my vehicles to Rydell's service department. I highly recommend them. More

The required car maintenance was completed in a timely manner. My Suv was ready when I was told it would be. manner. My Suv was ready when I was told it would be. More

Great service and very knowledgeable in regards to my 2015 Tahoe . Been going there for many years 2015 Tahoe . Been going there for many years More

great customer service from the service department and also the sales department the purchase was very smooth thanks for all your help also the sales department the purchase was very smooth thanks for all your help More

They programmed my key FOBs and repaired a minor warranty issue quickly... Good service and parts departments... warranty issue quickly... Good service and parts departments... More

I left my car for service to check 2 items: traction light and side impact light. I brought it in on 6/11 at 8am and had been told it would take 2-3 days to fix the issue because Rydell is so busy and light and side impact light. I brought it in on 6/11 at 8am and had been told it would take 2-3 days to fix the issue because Rydell is so busy and there are other card before mine. Service Advisor Jerry Roxas told me he would keep me apprised, but did not until I texted him on 3 separate occasions. When I asked about the car on Friday afternoon, after having the car for 3 1/2 days, he said they were just starting to look at it. Since I needed the car back, I had to pick it up without anything having been done to it. When I complained, Jerry told me they are always very busy and he cannot guarantee that it would have been looked at. Amazingly, when I came for it, he said they were just going to check it. I don't believe that, since I got conflicting info from him about which point they were addressing first. When I said I'd bring it back another time, he also told me they're not always busy, that sometimes they have no cars waiting at all. Lots of contradictory info from him. I asked for the service manager Jason and spoke to him. Jason told me they had 2 electricians call in sick for 2 days and so they were behind. Why the advisor never mentioned that to me is a mystery. If I hadn't asked about my car, it would have sat there all weekend too, until Monday, when MAYBE it would be looked at. The part that makes me angriest is the fact that I was NOT updated about anything. If I had been, I would have understood. Very poor customer service in this case. Jason told me to bring it in again and he would make sure it would be dealt with right away. I am skeptical but made an appointment for June 19 at 7am, when they open. More