Rydell Chevrolet Northridge - Service Center

My car was inspected by Rydell 3 weeks ago for $225, and 2 weeks later, it broke down, requiring me to tow it back to them at my expense for $300. They then demanded another $225 for a new diagnosis! Their 2 weeks later, it broke down, requiring me to tow it back to them at my expense for $300. They then demanded another $225 for a new diagnosis! Their original inspection clearly did not test the 12V auxiliary battery that subsequently failed, leaving me stranded. After a week, they returned the car to me with additional problems (TPMS sensor failure) that they didn't catch. More

Work was done quickly, communication from Joe in service was excellent. No upselling, just took care of what was needed was excellent. No upselling, just took care of what was needed More

A very good, established dealership. We have had good service experiences at Rydell Chevrolet Northridge. We have had good service experiences at Rydell Chevrolet Northridge. More

The service department, specifically Joe Mendoza, proved to be very efficient. Service needs were well communicated and honest. They paid special attention to an issue that required attention. They made sur to be very efficient. Service needs were well communicated and honest. They paid special attention to an issue that required attention. They made sure I was updated regularly. After service was performed my vehicle was returned to me in beautiful shape. More

Great service. There was a very short wait time to be seen and complete the service. The service advisor, Renee, was friendly, helpful, and knowledgeable. I am a re There was a very short wait time to be seen and complete the service. The service advisor, Renee, was friendly, helpful, and knowledgeable. I am a regular here, and they have always maintained a high quality of service. I will be back. More

Haven’t yet received my invoice. Trunk is not opening properly. It was working before accident. I had to follow up and have to call multiple times to get status of repair. Trunk is not opening properly. It was working before accident. I had to follow up and have to call multiple times to get status of repair. More

I have been used to quick-oil change shops, 15-20 minutes. It ought to say in Rydell's e-mail/text reminders that an oil change could take up to 2 hours. I rescheduled. A second star because minutes. It ought to say in Rydell's e-mail/text reminders that an oil change could take up to 2 hours. I rescheduled. A second star because the dept. representative, Jerry, readily rescheduled to a 7 AM time a few days later. More

Top tier service all around ! Not too far from my house. Quick and great service . Not too far from my house. Quick and great service . More

I had 3 things to service. I directed them to call me if a service was not covered under warranty to decide if I would get it fixed there or somewhere else but they went ahead I directed them to call me if a service was not covered under warranty to decide if I would get it fixed there or somewhere else but they went ahead and fixed it, told me it was not covered after the fact and charged me without my prior consent. Was also told a tire had a nail but since tire was not from them they couldn't do anything about it. Took the truck to my tire dealer and they couldn't find the nail. Again don't know if what I was told was for a different customer. Not a good experience this time around. More

I am extremely satisfied with the service I have received over the last 20 years with the Rydell team. My Service Consultant has always been Mike Arustamyan and he has always gone above and beyond to solve over the last 20 years with the Rydell team. My Service Consultant has always been Mike Arustamyan and he has always gone above and beyond to solve my cars issues. Thank you for providing such professional and expert service. Marie A. Couste More