Rydell Chevrolet Northridge - Service Center

Well done! Good customer service. I was pleased about the whole process for quick service. Good customer service. I was pleased about the whole process for quick service. More

The customer service was friendly from the moment I walked in the door to when I finalized the deal. walked in the door to when I finalized the deal. More

The best thing about going to rydell is that the sales team is always willing to pay attention and make sure we are happy on making our purchases and never giving the customer pressure to buying something team is always willing to pay attention and make sure we are happy on making our purchases and never giving the customer pressure to buying something for this I’ve always like to go back. More

I have been coming to Rydell since 2015 and always get great service in the sales and service departments. Joe Mendoza is the best, and he's been helping me for many years. My new sales manager, Rudy, w great service in the sales and service departments. Joe Mendoza is the best, and he's been helping me for many years. My new sales manager, Rudy, was very excellent and professional. More

Rydell Chevrolet was a pleasant experience, Jerry Roxas was very professional and easy to talk too, enjoyed my visit was very professional and easy to talk too, enjoyed my visit More

I appreciate the attention given by my sales manager and that we were able to prearrange the purchase. that we were able to prearrange the purchase. More

Jerry jook great care of me and my Sonic. There was an issue with my oil drainage cap, and he knew exactly how to solve it! There was an issue with my oil drainage cap, and he knew exactly how to solve it! More

Great and fast service. Jim Murphy is the BEST! Always very atttentive, knowledgable, honest and polight. Jim Murphy is the BEST! Always very atttentive, knowledgable, honest and polight. More

I made an appointment for a radio replacement a month in advance. When I arrived at Rydell service dept, they told me they would take my car but it would be days before they filed the claim, therefore leav advance. When I arrived at Rydell service dept, they told me they would take my car but it would be days before they filed the claim, therefore leaving me stranded at the car rental place without rental coverage (which my extended warranty DOES cover once a claim is filed) that I had to pay for myself. I was stuck with that bill since they did not file the claim the day I left my vehicle there. I think that is really bad practice, especially for people who make appointments well in advance. Their excuse was the repair department was very busy and running late. My appointment was at 7 a.m. and I was on time. I feel if you have an appointment, a claim needs to be placed in the system right away so a customer is not left without rental coverage. I don't know if this is Rydell's standard practice or their service consultant's. More

I still haven't heard from anyone in the services cashier department about my points. department about my points. More