Rydell Chevrolet Northridge - Service Center
Northridge, CA
656 Reviews of Rydell Chevrolet Northridge - Service Center
Brought truck in on Sept 3. 7 days later they tell me it's the catalytic converter. I finally got the truck back on Oct. 2. Vehicle was dirty. Customer service was not a priorit 7 days later they tell me it's the catalytic converter. I finally got the truck back on Oct. 2. Vehicle was dirty. Customer service was not a priority. Will not be buying a Chevy anytime soon. More
My sales representative was outstanding. Accommodations were made which I felt valued as a customer. I recommend this dealership to everyone. Accommodations were made which I felt valued as a customer. I recommend this dealership to everyone. More
Love Jim He Is the Best Always Take My Car There He Very Helpful He No All Lot About Car Helpful He No All Lot About Car More
Your staff is beyond rude starting with Rene who has a major attitude problem. When I didn’t realize that my service appointment may also extend to a recall visit, I was worried about missing my daughter’ major attitude problem. When I didn’t realize that my service appointment may also extend to a recall visit, I was worried about missing my daughter’s pickup time for school since the appointment would now take 3 hours. Not easy to reschedule with 3 kids. I was met with attitude as if I was committing a crime asking about a shorter timeframe for the service and recall. I then went to speak with a service manager inside the glass doors. That guy should not be working for Rydell. He was even worse with the attitude. With that said, Jim Murphy is one of the nicest guys and I would have given a glowing review if he was my service rep. Very very kind. He offered to watch my 2 sleeping kids so I could run to use the restroom. More
Courtesy by all staff I interacted with was outstanding. Service Consultant Joe Mendoza was clear about all information regarding my service. Headed me in the right direction for some minor body damage. Service Consultant Joe Mendoza was clear about all information regarding my service. Headed me in the right direction for some minor body damage. Needless to say I was very happy after my service. More
Had a great experience getting my new Blazer its first service! Thank you so much! service! Thank you so much! More