Rydell Chevrolet Northridge

Great service ! Thank you Vig for the going above and beyond in choosing my truck ! Thank you Vig for the going above and beyond in choosing my truck ! More

They push expensive “dealer recommended” services that are not in the owners manual. Very unethical way to make extra money from clients making them believe they are necessary and make you feel bad and pr are not in the owners manual. Very unethical way to make extra money from clients making them believe they are necessary and make you feel bad and pressured into agreeing to them. More

Everyone was extremely helpful and friendly every time that I came to the dealership. It’s the type of experience that I’m always looking for when purchasing a new vehicle. Thank you very much! that I came to the dealership. It’s the type of experience that I’m always looking for when purchasing a new vehicle. Thank you very much! More

Always a painless experience when having my truck serviced. I have a personal service rep who makes me feel like an MVP! serviced. I have a personal service rep who makes me feel like an MVP! More

I immediately felt comfortable when I walked into Rydell. The staff made sure I understood my options and made the process of buying a car as painless as possible. The staff made sure I understood my options and made the process of buying a car as painless as possible. More

Was really easy to do the sale of my truck. It all happened online. Great info It all happened online. Great info More

This was one of the best experiences I’ve had purchasing a new vehicle. My salesman Jorge was very attentive and helpful. I will be back when I’m in the market for a new car. a new vehicle. My salesman Jorge was very attentive and helpful. I will be back when I’m in the market for a new car. More

Very excellent customer service. Can’t thank enough the whole team that helped us out Can’t thank enough the whole team that helped us out More

The service was great and everyone was really friendly and helpful! Thank you for everything. and helpful! Thank you for everything. More

I am under their maintenance plan and I took my car in for the first time to do a routine check. I went in with a light lit up on my dashboard thinking it was due to service needing to be done. When I got for the first time to do a routine check. I went in with a light lit up on my dashboard thinking it was due to service needing to be done. When I got my car back, I noticed the light was still on. I asked Rene the guy who serviced my car why the light was still on and he said that’s the check engine light and I had to make another appointment for that. He told me to talk to front desk to schedule an appointment. The lady told me I had to make a phone call because she doesn’t schedule engine appointments. I called and they said they were 30 people behind and couldn’t make appointments at Rydell so I have to make an appointment with another Chevy service department. I went to Keyes and they need a week to run the diagnostic and I had to leave my car. They couldn’t give me a rental because the diagnostic isn’t done and they said it is a GM protocol. I asked if I could just bring my car back instead of having it sit there. They said I couldn’t because it’s in queue and if I took it I would lose my place. I had to call GM and speak with management in order to get a rental. I purchased my car May 2023. I haven’t even had it a year. It was ridiculous that I had to run around and figure everything out when Rydell should have had this problem fixed when I brought in my car. I was not impressed by their customer service. I’ve never experienced this with other service plans with my other cars in the past. Very disappointing! More