Rydell Chevrolet Northridge

Exceptional service! The team was professional, transparent, and made the entire process quick and stress-free. 10/10 The team was professional, transparent, and made the entire process quick and stress-free. 10/10 More

Experience was great, fast and efficient Josh helped make our experience great and easy as first time buyers. Communication was on point. We’ll definitely recommend others to come here. make our experience great and easy as first time buyers. Communication was on point. We’ll definitely recommend others to come here. More

I had an appointment and left my car on a Monday to get only get inspected. Left it for a week and by Friday they still never got to it. I understand if they are backed up with cars but to not reschedule a only get inspected. Left it for a week and by Friday they still never got to it. I understand if they are backed up with cars but to not reschedule and give me a new date so my car can be inspected is really poor management. What was the cherry on top for the disappointing service is that I called the service advisor for a status report but he responded “I’ll call you back to see where you are in the service line”. It took me an hour and a half to get to dealer, and within that time I never got a call back and I took my car back. I will not be taking my car here ever again, if they can manage car service properly, I don’t think that they can work on cars properly. More

The entire experience was without stress and very professional would use again if I buy another vehicle professional would use again if I buy another vehicle More

Vig and Fred helped me get into a car with as much ease as possible. They were both very patient and kind as possible. They were both very patient and kind More

Felt welcomed from beginning to end. Everyone is friendly and very helpful. All are there to ensure that the buying experience is stress free. Everyone is friendly and very helpful. All are there to ensure that the buying experience is stress free. More

Pedro and Jorge were welcoming, friendly and professional at the same time. No haggle pricing and no hidden fees. at the same time. No haggle pricing and no hidden fees. More

My salesman was thorough, he was a great guy and he made my process to purchase my truck very easy and simple my process to purchase my truck very easy and simple More

**Horrible experience. I’ve been a Chevy customer for 15+ years, but this service department is the worst I’ve encountered.** * **Lack of Communication:** I was promised I’ve been a Chevy customer for 15+ years, but this service department is the worst I’ve encountered.** * **Lack of Communication:** I was promised a call-back before my appointment regarding my warranty and rental, but it never happened. * **Slow Turnaround:** It took 4 days just to diagnose a rear wiper issue despite having a scheduled appointment. * **Warranty/Rental Issues:** The staff didn't understand the Chevy CPO Warranty. I had to pay out of pocket for a rental, and they refused to reimburse me or offer a loaner. It is unacceptable to keep a customer's vehicle for nearly a week for a minor issue without providing a loaner or a timely diagnosis. I will never use this service department again. More

Service agent was very helpful, being I was a traveler he helped get me back on the road as soon as possible. helped get me back on the road as soon as possible. More