Rydell Chevrolet Inc - Service Center
Waterloo, IA
18 Reviews of Rydell Chevrolet Inc - Service Center
I had a vehicle in from an accident that they we're unable to get the parts for due to the UAW strike several months back. They refused to do anything to get me in a loaner or trade the vehicle so I en unable to get the parts for due to the UAW strike several months back. They refused to do anything to get me in a loaner or trade the vehicle so I ended up having totaled by Insurance because I had no transportation for several months and then I bought another vehicle which is currently in their shop because their technician broke the fuel line by putting the fuel pump in wrong or was very rough on the line. The fuel pump is warrantied but this is the second mistake they did on this job because first it was the fuel filler hose when they assembled it the first time then they had to remove the fuel tank again which added a day to the work putting me without a vehicle again and now it's back in the shop for the same thing but just the fuel line and now they're not honoring their warranty. Even though the warranty is still valid. I will never use them again and I've already got my family and friends turned away from that place. I already got an attorney and they told me that once I get my vehicle back if they charge me that we will going against them in court and I will win because I have more than sufficient evidence to prove that the warranty should have been used and they'll just be paying me way more then what it would have been worth them making out of the repair in the suit. More
Very positive. The showroom always so sparkling clean and uplifting. Enjoy waiting in the little snack area. As always we were impressed with speed and extra servi The showroom always so sparkling clean and uplifting. Enjoy waiting in the little snack area. As always we were impressed with speed and extra services. More
Rydell is very courteous and eager to help as soon as you walk through the door. The waiting area is very nice and the entire dealership is very clean. Tyler was very helpful and pleasant to work with. walk through the door. The waiting area is very nice and the entire dealership is very clean. Tyler was very helpful and pleasant to work with. More
Worst service ever and it does not mater if you have a premium warranty they will not bother to check for it or honor IT! BEWARE PEOPLE!!!!! premium warranty they will not bother to check for it or honor IT! BEWARE PEOPLE!!!!! More
We are happy with this dealership because when ever we have a problem with a vehicle and a deadline. They have been able to come through for us making the repairs. Let alone we have been able to come t have a problem with a vehicle and a deadline. They have been able to come through for us making the repairs. Let alone we have been able to come together when buying a new vehicle on price from them. More
very friendly employees. traveling and needed an oil very friendly employees. traveling and needed an oil change. dropped our trailer and we were second in line. 40 minuets and we were back on the roa very friendly employees. traveling and needed an oil change. dropped our trailer and we were second in line. 40 minuets and we were back on the road More
Friendly knowledgeable staff Fast and friendly service. Nice waiting area with WiFi snacks and refreshments. My vehicle was taken care of with no issues and a detailed multi point Fast and friendly service. Nice waiting area with WiFi snacks and refreshments. My vehicle was taken care of with no issues and a detailed multi point inspection explaining any services to expect in the future. More
service always taken care of.They get you and out in a timely period and your comes back just as it was left and fixed the first time. always taken care of.They get you and out in a timely period and your comes back just as it was left and fixed the first time. More
They know customer service Rydell service was very helpful with a small problem I had with a brand new car and a recall for same. Everything was handled professionally and cour Rydell service was very helpful with a small problem I had with a brand new car and a recall for same. Everything was handled professionally and courteously and more importantly - to my satisfaction. More