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Rydell Chevrolet Inc
Waterloo, IA
71 Reviews
Rydell Chevrolet is part of the Rydell Dealership Group which includes over 80 stores across the United States. Rydell group is the largest dealership group in the country whose dealerships have different individual ownership but operate under the same Vision, Mission, and Philosophy.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 71 reviews
August 23, 2010
We were passing through Waterloo on the way home to St Paul, MN. when the fuel pump went out on our 2007 Yukon XL. Called Rydell and started working with Nate Hazen. Nate arranged a tow and promised to ha Paul, MN. when the fuel pump went out on our 2007 Yukon XL. Called Rydell and started working with Nate Hazen. Nate arranged a tow and promised to have his techs look at the vehicle first thing the next morning as it was closing time for the service department when we first started talking with Nate. Nate called at 7:10 the next morning to let me know he had the vehicle in the shop and as soon as the techs arrived they would be checking our vehicle out. By 9:30 they determined it was the fuel pump and by 1:30 we were back on the road. All the people we encountered at Rydell were nothing but friendly and professional. I was especially impressed with Nate Hazen. He didn't make promises he couldn't keep but did assure us he would do everything possible to get us back on the road as soon as possible. More
by torfei
Employees Worked With
Nate Hazen
