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Ryan Buick GMC - Service Center

Minot, ND

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3 Reviews

3 Reviews of Ryan Buick GMC - Service Center

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February 01, 2024

The worst Service and dealership in Minot. They do not care about their customers and do not fix any vehicle that you bring in. Terrible service. I would not recommend buying or getting any se More

by Dave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Gaddie
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Schroder
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service dept.
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Feb 09, 2024 -

Ryan Buick GMC responded

David, thank you for sharing your experience. We share your frustration that we are unable to fix the cosmetic damage. Photos of the damage have been sent to General Motors and unfortunately, water intrusion at rock chips isn’t covered by warranty. We strive to provide exceptional service for every customer, and we truly apologize your experience has fallen short. If you’d like to discuss our efforts further, our Service Manager would be happy to speak with you.

Feb 09, 2024 -

Dave responded

This is not a water intrusion from rock chips again the dealership does not care about the customer. This is a paint adhesion problem, I was told that the first time I brought it to the dealership to get fixed. Nice try still have nothing good to say about your dealership.

December 07, 2023

The best customer service experience in my 60 plus years. 100 % . I've been going here since 2019. The #1 dealership in Minot, ND. More

by kellyrwe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles and Brandyn Davy
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December 07, 2022

Staff was all very helpful and professional. My vehicle was serviced in a timely manner and was given back to me all cleaned. Loved it. More

by Juggie5275
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Gaddie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service writer. Don’t know her name
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Dec 28, 2022 -

Ryan Buick GMC responded

Thank you for sharing your recent visit with us. We're thrilled the team at Ryan Buick | GMC took great care of you! We appreciate your business and look forward to working with you again.