Ryan Auto Mall - Service Center

Service visit and answer questions.. Our first service with Ryan Auto. Excellent service manger (Aaron) and sales (Todd) The service is as good as it is possible to deliver. Great empl Our first service with Ryan Auto. Excellent service manger (Aaron) and sales (Todd) The service is as good as it is possible to deliver. Great employees are important to us. We travel a distance to get service at Ryan and will continue. Thanks for a great place to do business! Very prompt time to do service. Alg More

Go with Ryan or go home. They are always willing to tell me all the options I have when I have a service need. They also keep great records for our vehicles. As well as work They are always willing to tell me all the options I have when I have a service need. They also keep great records for our vehicles. As well as work around my schedule for repairs. Thank you!!!! More

SERVICE TO THE MAX! We have been back in the Buffalo area for nearly 30 years now and have purchased some vehicles from Ryan and have had ever so much service work done t We have been back in the Buffalo area for nearly 30 years now and have purchased some vehicles from Ryan and have had ever so much service work done there (not because of quality but for many years I drove 60 - 75,000 miles a year). There was a time I'm sure that some of Ryan's employees thought I worked there I was there so much. Why? Because I was always treated like they really cared and you know what, they did! The service writers have always done what they could to accommodate our needs and the staff in the shop have been nothing less than professional every time they turned a wrench. I recall only one time of ever having to return when a repair wasn't correct and that was a very minor incident. As our busy lives slow down in our retirement/semi-retirement years we probably won't be shopping for many new vehicles but when we do, we will return to the same place that has won our business over and over again with great service. Sales people have come and gone but there is always someone there to help including Bob and Bill. I must also mention that over time I have had the pleasure to deal with three young men with the last name of Ryan and I can only say that these men have been raised right. No matter what job they were doing at the time they were very helpful and an asset to any organization - not just one with their family name on it! Ryan Auto Mall is a real asset to the city of Buffalo, keep up the great work! Best Regards, BoB & Jackie Rassat More

average ...service. Would keep returning. I would prefer t.v. set to something different, or at least the option...it was a slow day..so service was pretty re ...service. Would keep returning. I would prefer t.v. set to something different, or at least the option...it was a slow day..so service was pretty reasonable. More

As always a good experience Great and timely service from the staff in the service department. Once concern (minor) that I do have is that my friend brought my car in for the oi Great and timely service from the staff in the service department. Once concern (minor) that I do have is that my friend brought my car in for the oil change. When it was complete the gentleman who came out to my friend said everything looks good. When I look at the paper with the checks it reads "Oil leak"....WHAT? no one said anything about an oil leak. I would appreciate a call back on this one, if there is a leak I think we should have been told. Thank you More

My fan wasn't working They found a fan for my older car and replaced it. The guys are always courteous.. I had a flat tire also while I was there which they fixed. Alway They found a fan for my older car and replaced it. The guys are always courteous.. I had a flat tire also while I was there which they fixed. Always good quality service and the guys have gotten to know me and my car so even though it can be expensive, it is a good experience. More

Oil change Young service rep brought the car in quickly. Had a very relaxing wait in lounge. Quick service, great carwash, friendly people. Comfortable lounge Young service rep brought the car in quickly. Had a very relaxing wait in lounge. Quick service, great carwash, friendly people. Comfortable lounge. Thank you. More

added mudflaps to a jeep GC Added the flaps, the dealership also noted an update for the transmission. All work was done as promised, looking professional in installation and a w Added the flaps, the dealership also noted an update for the transmission. All work was done as promised, looking professional in installation and a washed jeep to better enjoy the new look. Service guys were very friendly and answered a few questions I developed since purchasing the jeep 3000 miles ago. As nice a service visit as I've ever had. More

Lots of Service needed on New Durango 3k miles - Lemon Law? I bought a "New" Citadel. just set up my 3rd service apt. in less than a month. Cruise control not working & now airbag service needed. I bought a "New" Citadel. just set up my 3rd service apt. in less than a month. Cruise control not working & now airbag service needed. More