Ryan Auto Mall - Service Center

Excellent Customer Service Brought our new truck back to dealership to have some accessories installed. The service department was very friendly and professional. We had expecte Brought our new truck back to dealership to have some accessories installed. The service department was very friendly and professional. We had expected about 1-1/2 hour wait but the work was completed in 45 minutes. Everything was done complete and looked great. They have a great team of customer service personnel. More

very good They done their work quick as expected and washed the truck for free Comfortable waiting area. several copies of todays news and TV I am a well pl They done their work quick as expected and washed the truck for free Comfortable waiting area. several copies of todays news and TV I am a well pleased customer More

broken ram they went out of there way to make sure my problem was fixed. helpful and friendly staff.would send all my friends and family to ryan dodge they went out of there way to make sure my problem was fixed. helpful and friendly staff.would send all my friends and family to ryan dodge More

great service bring both vehicles,, always great service and in an out,..would not take my vehicles any where else in buffalo..always get treated like you are speci bring both vehicles,, always great service and in an out,..would not take my vehicles any where else in buffalo..always get treated like you are special.. More

Service I had oil, filter, lube and rotation done plus a minor fix on rear wiper. Service was completed in about 20 minutes, I hardly had time to finish my I had oil, filter, lube and rotation done plus a minor fix on rear wiper. Service was completed in about 20 minutes, I hardly had time to finish my coffee. Excellent! More

Simple coolant leak Was going to be charged $650 with 7 hours labor to fix a part that cost $40 and took maybe a 1/2 hour to do. Will never be back Was going to be charged $650 with 7 hours labor to fix a part that cost $40 and took maybe a 1/2 hour to do. Will never be back More

steering wheel/air bag recall We were notified of a recall on the Dodge Ram. Got an apt set up promptly and the service was great. as usual. Very satisfied!. We were notified of a recall on the Dodge Ram. Got an apt set up promptly and the service was great. as usual. Very satisfied!. More

oil change and tire rotation Service was nice and quick, as usual. The waiting area is clean and comfortable. The staff was respectful and pleasant. I will continue to come bac Service was nice and quick, as usual. The waiting area is clean and comfortable. The staff was respectful and pleasant. I will continue to come back. More

Easy to purchase a new vehicle and excellent service dept. I live in Montrose, work in Delano and was doing business with Star West & Delano Dodge. When Dodge closed in Delano I started using Starwest for serv I live in Montrose, work in Delano and was doing business with Star West & Delano Dodge. When Dodge closed in Delano I started using Starwest for service on my Dakota. Delano Chev changed hands and business went South. I called to get an oil change and was told they were booked solid for the next 3 days and could not get me in. This is when I called Ryan to get an appt. for an oil change and was told to come anytime. I drove from home then and had my oil changed, truck washed and done in 30 minutes. Even though my wife had purchased 3 new vehicles from Star West in the last 10 years she purchased a 2015 Equinox from Ryan last March. I brought my wife to Ryan because of the "service" I had received from you on my 2005 Dodge. Kevin was a pleasure to work with on her new purchase. I was just at Ryan yesterday for an oil change and a tire rotation on my truck. Eric Lund is the best. Excellent service, great personality and is the reason I no longer do business in Delano. More

Chrysler Service The work was quick, once the parts "came" in, it took at least 6 months or longer for the last recall to be cleared, was told that I'd be called when The work was quick, once the parts "came" in, it took at least 6 months or longer for the last recall to be cleared, was told that I'd be called when the parts were in, I called a couple of times and was told that they were "coming", the last time I checked was told told, they just came in...... then was scheduled, after that went pretty smooth. Service writers were pleasant and accommodating. Overall great job. Only gave 4 stars because there's always room for improvement. Brian. More