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Ryan Auto Mall
Buffalo, MN
5,578 Reviews
Ryan Auto Mall is a family owned and operated dealership, offering a complete range of new Cadillac, Chevrolet, Chrysler, Dodge, Jeep and Ram vehicles, along with a varied selection of pre-owned vehicles from all manufacturers.
We are proud to serve the communities of Buffalo and Monticello, along with the twin cities of Minneapolis and St. Paul.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 5,578 reviews
October 01, 2015
My new dodge ram truck Samantha was very knowledgable on getting everything programmed in my truck and was very pleasant to deal with. If she didn't have the answer she ask Samantha was very knowledgable on getting everything programmed in my truck and was very pleasant to deal with. If she didn't have the answer she asked! thank you I am very happy with my new truck! More
by Rae
Helpful October 01, 2015
bad taste in my mouth! Worst experience I ever had buying vehicle was today here at Ryan auto mall in Buffalo! I have never had someone treat my husband and I so poorly af Worst experience I ever had buying vehicle was today here at Ryan auto mall in Buffalo! I have never had someone treat my husband and I so poorly after we wrote out a check for over $ 42,000. All because their salesman failed to communicate effectively and honestly , to us that we were going to be responsible for service shop fees and tow charges for our trade in. So as we are finishing up paper work a angry red faced gentleman Named Rob Ryan.... (Huh a man with last name at Ryan , at Ryan's auto mall.? Wonder If there is any relation? ) comes in to the office where we are signing and in a very disrespectful tone asks who is going to pay $ 1300 to the service center for finding out what was wrong with , not fix our truck trade in , and we were never told we were responsible for. And $ 216 for the tow of our trade in that we were told by our salesman , Todd, said was going to be taken care of by Ryan auto? And the best part is after it was all resolved and we end up paying for tow that were told in the very beginning was going to be taken care of by Ryan dealership, Mr. Ryan( yep the owners son apparently ) never comes over and apologizes for how he talked to us or that it was his salesperson that screwed up in the first place. And the salesperson never apologized either, and the best part was when husband was finally leaving and asked for his other key for his truck they gave him a key for a Chrysler - he bought a Dodge Ram . Save your self the headache go somewhere they still appreciate the customer and have respect for them ! Big shout out to service center , and Aaron that works there! Thank you for all your help and treating us with lots of respect! At least some of you know how to treat your customers! And thank you for the finance guy too! We had our financing taken care of before hand but you still treated us well! Maybe Mr. Ryan could take some pointers from you and Aaron on how you should to treat other human beings More
by Pdpeeps
October 01, 2015
First New Truck John and the finance dept were great to work with! They got my first business commercial loan approved on a Saturday for a new Silverado 3500 truck. T John and the finance dept were great to work with! They got my first business commercial loan approved on a Saturday for a new Silverado 3500 truck. They really did a great job and john got it done! More
by Tbeddor
September 30, 2015
BEST IN THE WEST (metro) Hi gang, the service I have received on my 3013 ram mega cab has had several updates these guys are on top of it they explain why the updates are req Hi gang, the service I have received on my 3013 ram mega cab has had several updates these guys are on top of it they explain why the updates are required and how it benefits me and the performance of the vehicle. I am a contractor and they always provide me a loaner vehicle while mine is in for service. sincerely albert a. kestner More
by al1949bert
September 30, 2015
Great experience ~ very customer focused! I stopped at the dealership for my regular oil change, and to check out the vehicle inventory on the sales lot. I was pleasantly greeted by sales cons I stopped at the dealership for my regular oil change, and to check out the vehicle inventory on the sales lot. I was pleasantly greeted by sales consultant, Steve Edmonson. Together we looked at various SUV's, and narrowed the vehicle to a Chevrolet Traverse. Steve was very considerate and helpful in the process, making sure I was completely satisfied with all the options on the Traverse I selected. I did not feel any pressure, or unease, in the entire transaction! I am now the proud owner of a 2015 Traverse. I also met with Lisa Stifter, another awesome experience! She was very knowledgeable of the vehicle and ultimately led me to protecting my investment with an exterior and interior protection package. The dealership is a class act! Nicely done. More
by SS
September 29, 2015
Very satisfied I'm a long time customer of Ryan Chevrolet. I have purchased five vehicles over the past twenty five years. The service has been excellent. I'm very s I'm a long time customer of Ryan Chevrolet. I have purchased five vehicles over the past twenty five years. The service has been excellent. I'm very satisfied with the service department. More
by lou@lou5
Employees Worked With
September 29, 2015
Awesome I have had my Jeep in many times for different reason, (None because of Ryan) Every time I take my truck in they are the best crew in the business. Th I have had my Jeep in many times for different reason, (None because of Ryan) Every time I take my truck in they are the best crew in the business. Thanks Eric for taking care of everything. More
by zonker
Employees Worked With
Erik Lund
September 27, 2015
Great service Really great dealership. Melisa was really helpful and got me into a new truck. Would definitely go back and recommend to family and friends. Thanks. Really great dealership. Melisa was really helpful and got me into a new truck. Would definitely go back and recommend to family and friends. Thanks. More
by Cono1218
Employees Worked With
Melisa Rokala
September 27, 2015
Thank You Jake has spent the time to find to us what we've been looking for. Quick and painless process, highly recommend Jake for your vehicle needs! Jake has spent the time to find to us what we've been looking for. Quick and painless process, highly recommend Jake for your vehicle needs! More
by Jason
Employees Worked With
Jake Jacobson
September 26, 2015
Good experience Bought two new work vehicles no hassles they went out found what I was looking for. They stand behind their brand and took care of some other quali Bought two new work vehicles no hassles they went out found what I was looking for. They stand behind their brand and took care of some other quality issues on other rigs previously purchased great customer service. More
by LB
