Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Ryan Auto Group
Monroe, LA
46 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 46 reviews
June 26, 2017
Satisfied customer Ryan Chevrolet is a great place to buy a vehicle. I found exactly what I was looking for the first visit. The salesman, Jeff Bonds was very helpful. S Ryan Chevrolet is a great place to buy a vehicle. I found exactly what I was looking for the first visit. The salesman, Jeff Bonds was very helpful. So far the service department has been great. More
by Jennifer K Watson
Employees Worked With
Jeff Bonds
June 22, 2017
Daryl This is third vehicle I've bought from Ryan. Service after the sale is second to none. My salesman, Michael Collins, helped with finance and is very n This is third vehicle I've bought from Ryan. Service after the sale is second to none. My salesman, Michael Collins, helped with finance and is very nice guy and hard worker . I don't even shop around anymore . Thanks Ryan Chevrolet and Michael Collins for making us feel like appreciated customers. More
by NBF61
Employees Worked With
Michael Collins
May 11, 2017
Great I have bought 3 cars from Ryan and friends and family I have sent them to Ryan they have bought they do a good job on taking care of my friends and fa I have bought 3 cars from Ryan and friends and family I have sent them to Ryan they have bought they do a good job on taking care of my friends and family so go see them if u looking for a car are truck ask for Dave More
by Todd
Employees Worked With
Dave
April 22, 2017
See Below On 4/11/2017 I took my pickup to the Ryan to have the door handle fixed/repaired or whatever needed to fix it. Of course the cost ended up being much On 4/11/2017 I took my pickup to the Ryan to have the door handle fixed/repaired or whatever needed to fix it. Of course the cost ended up being much more than quoted. What really got me was the fact that someone at the dealership scratched up the inside paneling of the door that the handle was replaced. I pointed this out to the Service Writer. She took my truck back for a manager to look at it. Then she came back to me with a very insulting response (Are you sure those scratches weren't already there?) I told her of course I'm sure. She stated they'd refer this to the owner and she'd call me. With that type of response I pretty much knew I'd never hear from anyone. I bought this pickup from Ryan and Ryan has done all the Service Work on it so far. I will not be taking it in to Ryan Chevrolet for service going forward. I'm scheduled to purchase another vehicle around the 1st of next year and I will not be visiting Ryan Chevrolet to make that purchase. More
by Silverado
Employees Worked With
Service
August 11, 2016
Don't bother my husband took his truck to ryan chev to have some recalls fixed. they initially told him it would take a couple of days. They have kept the truck ov my husband took his truck to ryan chev to have some recalls fixed. they initially told him it would take a couple of days. They have kept the truck over a week now. My husband has called everyday, accept sunday, to talk with the representative and check on the truck. He has left numerous messages. He has yet to receive a phone call from Ryan Chevrolet. Yesterday he had to physically go to the location just to speak with someone. The man said the truck would be ready today. The truck is not ready. If they are going to keep a vehicle over a week, especially to fix recall parts, they should provide an alternate transportation for the customer. At the very least, they should return phone calls and keep customers informed about their vehicles. When my husband discussed his truck to various friends and coworkers, everyone said DO NOT go to Ryan Chevrolet! Next time, we will go out of our way to travel to another chevy dealer. When we finally get his truck back, we will never go back to Ryan Chevrolet! More
by honeybee214
April 03, 2011
I recently purchased a used toyota Camry from Ryan.I got a great price upfront and they were very professional. Adam and Terry did a great job and I really appreciate the fact that they did not waste my tim a great price upfront and they were very professional. Adam and Terry did a great job and I really appreciate the fact that they did not waste my time. This is not your typical used car lot and I would recommend them. One more thing.. I did have a small problem with the vehicle a few days after I bought it, but they took care of it and everything is good More
by rmiller71201
Employees Worked With
Terry Day, Adam York
