Rusty Wallis Honda - Service Center

Fixed It air conditioner also put front grill back together and and and and and and together and and and and and and More

Very pleasant experience. Everything completed to my satisfaction! Always a good experience at Rusty Wallis. Everything completed to my satisfaction! Always a good experience at Rusty Wallis. More

This time was a little better this time but service is not as good as in the past not as good as in the past More

Mike provided the best customer service I've had at Honda in the past 20 years! Excellent service!! in the past 20 years! Excellent service!! More

This is the third car that I have purchased from this dealership. For the past 2 years the service department has declined in service. When I brought my care in for a service I only got an oil change. Th dealership. For the past 2 years the service department has declined in service. When I brought my care in for a service I only got an oil change. The service agent told me my car was ready and I asked him what did they do, he said an oil change. I asked him why I did get the service that was due for my mileage and asked to speak with the manager. He then said that he did offer the service until after the oil change. Total waste of my time. At another service I was due a transmission flush and I was told that they were out of transmission fluid. I ask when could I bring it back in and the service agent said I could wait on it. Last year I brought my car in for a noice and to the other side of the shop and after they did the service check I was told I needed brakes and rotors. I had been in for a service the month prior. More

Thanks to the team for explaining and accommodating their time on service. I had a family event to go to and the front desk concierge was courteous to always check in on me as far as how my car's maintenance time on service. I had a family event to go to and the front desk concierge was courteous to always check in on me as far as how my car's maintenance was going. More

Still had the warranty on the car battery so saved60%. Super courteous service. They have kept my business. Super courteous service. They have kept my business. More

I came in for a service and only got an oil change. My service advisor said my car was ready and I asked him what did they do he said an oil change. He never talked to me about a service based on the m My service advisor said my car was ready and I asked him what did they do he said an oil change. He never talked to me about a service based on the mileage of my vehicle. After I asked him he then offered the service. That added more time to my wait. This is the 3rd vehicle I have purchased from this dealership and the past 2 years the service department has been headed downhill. This is not the first time this has happen. My tires should have 35lbs and they have from 37 to 38 lbs. I am not sure if my service was done. More

I am beyond pissed. i took my car for the recall. then a couple days later my radio started acting up. at times it wouldnt come on at all. i took it back but of course t i took my car for the recall. then a couple days later my radio started acting up. at times it wouldnt come on at all. i took it back but of course they said it was some kind of faulty something so i had to pay $170 for diagnostics since they said it wasnt their fault. then when i got it back something was rattling when i would hit amall bumps in the road. so today i realized it was the glass on my dashboard. they didint connect it back properly. called to make an appt. they guy i spoke with (Chris) was basically telling me to wait until the lady that took care of me before comes back off vacay. cool... i told him i could come any day of the week but after 2. he told me monday at 3. at the time i didnt realize it was labor day so then at 4:50 i receive a text that my appt was for tuesday at 10am. so i called and the lady i spoke with told me that 3 is too late for them to check it out. first of all i just need it tightened up. i have already missed a day of work when i originally took it. the 2nd time (i still feel like it was their fault) i had to leave work to bring my car and find someone to take me to pick it back up. now you are asking me to do the same because whoever worked on it was not compitent (may be spelled wrong) enough to tighten it back up. im livid right now. these car lots dont care anything about us. this will def be my last honda if i have to deal with them More

Thanks Jessica for been so nice and kind also friendly the service was overall also I don’t have to wait a lot the service was overall also I don’t have to wait a lot More