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Rusty Wallis Honda - Service Center

Dallas, TX

4.7
2,039 Reviews

2,039 Reviews of Rusty Wallis Honda - Service Center

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June 07, 2023

The staff was very knowledgeable, professional and extremely helpful. They provided a ride from and to the Service Center, which I really appreciate. More

by GMARTIN1907
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I do not recall the names, but all were very professional.
Jun 07, 2023 -

Rusty Wallis Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

June 07, 2023

I had a very good experience with Rusty Wall Dealer Ship and Mr Julian that was taking care of my service I was at the express service More

by JMARIAN58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julian Garcia
Jun 07, 2023 -

Rusty Wallis Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

June 07, 2023

The customer service people's are all wonderful and great and Wii recommend to my friends. More

by TZARABIRUK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Front desk
Jun 07, 2023 -

Rusty Wallis Honda responded

Thanks for sharing about your experience with Rusty Wallis Honda. We appreciate your business and hope to see you again soon!

June 07, 2023

I had a quirky thing to happen where I could not get it out of "Park" - So I turned it off and that worked. I decided that I should go right away to the dealership and not get stranded somewhere. I was th More

by Mnpettitt
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley - Service
Jun 07, 2023 -

Mnpettitt responded

You dealership s great, EXCEPT for getting in there. GADS ZOOK! Road construction like this can ruin a business. I do hope they put a rush on that, just for your sake.

Aug 01, 2023 -

Rusty Wallis Honda responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

June 07, 2023

Chin was wonderful to work with, I will definitely recommend him to friends and family! More

by carlaearellano
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Chinh Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2023 -

Rusty Wallis Honda responded

Thanks for sharing your thoughts about your experience with Rusty Wallis Honda. We appreciate your business and hope to see you again soon!

June 06, 2023

Professional and Courteous Staff! I always receive the excellent top notch service. The best dealership! More

by Erika Lucas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley
Jun 07, 2023 -

Rusty Wallis Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

June 03, 2023

Have always been my go to dealership for my Honda vehi les old and new More

by normarvan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus
Jun 04, 2023 -

Rusty Wallis Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

May 31, 2023

Always feel better and safer after a visit to Rusty Wallis dealership, Thanks to you all! More

by dhall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
May 31, 2023 -

dhall responded

Thank you!

May 30, 2023

This dealership was completely attentive to my needs when I bought my new Honda in 2022, during COVID. They’ve continuously taking care of my vehicle as if I were family. This is the 2nd vehicle I purchase More

by lorenia.degrate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bernard Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Team
May 30, 2023 -

Rusty Wallis Honda responded

Lorenia, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Bernard, and our service team, and we look forward to working with you again.

May 30, 2023

Customer service is always Professional and Informative. The wait time is accommodating and you have access to snacks, coffee, and water while you wait. More

by MBJJK5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darryl Dotsy
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2023 -

Rusty Wallis Honda responded

Thank you so much for your excellent review! We are so glad that Darryl had the opportunity to work with you, and we are thrilled that you found your experience with us here at Rusty Wallis Honda to be a positive one. Please don't hesitate to reach out if you need anything else.

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