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Rusty Wallis Honda - Service Center

Dallas, TX

4.7
2,039 Reviews
Call Service Center (214) 348-7500

2,039 Reviews of Rusty Wallis Honda - Service Center

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July 14, 2023

Both of my services were quick and efficient. The service department staff is friendly and attentive. More

by Frank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh - Service Advisor
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Jul 15, 2023 -

Rusty Wallis Honda responded

Thank you for taking the time to share your feedback with us, Frank. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

July 12, 2023

Chris took care of me professionally and efficiently. I was only there for an hour for a full service. Even got a discount! More

by gabs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris (Express Service)
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Jul 12, 2023 -

Rusty Wallis Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Chris met your expectations. Thank you for choosing Rusty Wallis Honda, we look forward to having you as a valued customer for many years to come!

July 10, 2023

Great customer service and great atmosphere great service no long wait awesome communication very friendly crew 👍 More

by noblegranny
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Chinh Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 10, 2023 -

Rusty Wallis Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

July 09, 2023

Absolutely superior customer service. I knew exactly what was going to be done and why it was going to be done. More

by Ann Turner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julian
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Jul 10, 2023 -

Rusty Wallis Honda responded

Ann, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

Jul 10, 2023 -

Ann Turner responded

You are most welcome. You earned any positive thing I could’ve said. Thank you for the excellent service.

July 03, 2023

Christopher and the receptionist were professional and cordial. Customer service was excellent. I wish I had known about Rusty Wallis a year ago. I’ll certainly tell others about the outstanding service More

by Naomi.young62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Williams
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Jul 04, 2023 -

Rusty Wallis Honda responded

Thank you, Naomi, for taking the time to leave our service department a five-star review. We're thrilled to hear that Christopher and our crew provided a positive experience. Thank you for choosing Rusty Wallis Honda. We appreciate your business and look forward to serving you for years to come, Naomi.

July 01, 2023

Very good service and very knowledgeable to help me on my concerns while I visiting today. More

by Wen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
A good Advisor, I did not remember.
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Jul 04, 2023 -

Rusty Wallis Honda responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Rusty Wallis Honda; we look forward to having you as one of our valued customers for many more years to come.

June 28, 2023

Was only told there were two things that should be done, but not an emergency. Which were, coolant and brake fluids exchange. And to let him know . However, when I get home and look at the inspection check More

by JSORRELLS52
Workmanship
Recommend Dealer
No
Employees Worked With
Julian Garcia
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Jul 02, 2023 -

Rusty Wallis Honda responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

June 28, 2023

Ashley was my service adviser and she was great! Very professional and sweet! Thank you Honda! More

by Shawn
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Ashley
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Jun 29, 2023 -

Rusty Wallis Honda responded

Thank you, Shawn, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Ashley here at Rusty Wallis Honda.

June 25, 2023

Muy buen servicio te atiende muy rápido y servicial yo lo recomiendo para hagan su servicio aqui More

by mz_romero65
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Rusty Wallis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Auto service
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Jun 26, 2023 -

Rusty Wallis Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Rusty Wallis Honda, we look forward to having you as one of our valued customers for many more years to come!

June 24, 2023

Everything was good. It took moor time then expected to finish the job. Rest of them r fine More

by DEVASIA
Service Communication
Recommend Dealer
Yes
Employees Worked With
I could not recognised
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Jun 26, 2023 -

Rusty Wallis Honda responded

We are very happy to have provided you with a positive experience! We sincerely value your business and look forward to your next visit.

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