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Rusty Wallis Honda - Service Center

Dallas, TX

4.7
2,039 Reviews

2,039 Reviews of Rusty Wallis Honda - Service Center

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August 14, 2023

After searching for a used car for months, I found the best deal at this place! More

by GILBERTG269
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Harper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chinh Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2023 -

Rusty Wallis Honda responded

Thanks for sharing your thoughts about your experience with Rusty Wallis Honda. We appreciate your business and hope to see you again soon!

August 12, 2023

Went to Rusty Wallis for my 6pm appt. The sweetest gentlemen Michael assisted me. I like cracking jokes as I was super stressed out and Michael has the best personality to handle people l More

by diaz.angelica37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael, Josh and cashier where oil changes are done
Aug 12, 2023 -

Rusty Wallis Honda responded

Thank you, Angie, for taking the time to leave us this outstanding five-star review! Congratulations on your new purchase. We're thrilled to hear that our crew delivered a fantastic experience. We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rusty Wallis Honda over the years, Angie.

August 12, 2023

Are representative Josh, was very knowledgeable helpful and courteous he helped to make a difficult situation once more bearable and we appreciate it More

by Henry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
Aug 14, 2023 -

Rusty Wallis Honda responded

Thank you for choosing Rusty Wallis Honda. Your feedback and rating mean a lot to us. We're glad Josh was able to help, and we hope to see you again!

August 08, 2023

Service was prompt and a clean environment. The service was done in a timely manner and everyone was very professional. More

by Jeanette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
Aug 10, 2023 -

Rusty Wallis Honda responded

Thank you so much for your excellent review, Jeanette! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Rusty Wallis Honda to be a positive one. Please don't hesitate to reach out if you need anything else.

August 08, 2023

Fast service and clean lobby. We had an appointment for our vehicles maintenance when we arrived they told us our car would be ready in an hour but they finished before. It’s hard More

by WQ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A didn’t tell us his name
Aug 10, 2023 -

Rusty Wallis Honda responded

Thanks for sharing your thoughts about your experience with Rusty Wallis Honda. We appreciate your business and hope to see you again soon!

August 08, 2023

This visit was wonderful The service representative was informative and helpful. Keep up the good work!! More

by jestovar87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Aug 10, 2023 -

Rusty Wallis Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

August 07, 2023

No trouble ever at this dealership. Friendly and courteous. Service is done in a timely manner. More

by NURSETILLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Her
Aug 08, 2023 -

Rusty Wallis Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Rusty Wallis Honda, we look forward to having you as a valued customer for many years to come!

August 03, 2023

Rusty Wallace Express Service was great! Michael was the service advisor and he was helpful and knowledgable. We have been servicing our 2 Honda's here for years and will continue to do so! More

by mb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Johnson
Aug 04, 2023 -

Rusty Wallis Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rusty Wallis Honda.

August 01, 2023

Worst experience ever, completely amateur mistakes made. Made a half crap effort to fix my problem . Spilled oil all over my car and said they power washed it and car wash too but I could see that it was a More

by ridgekhan23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alliona Carroll
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service manager
Aug 02, 2023 -

Rusty Wallis Honda responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

July 31, 2023

My first experience with full service department was very positive in every way, thanks to great advisor & technitions! More

by geraldblow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley, senior advisor
Jul 31, 2023 -

Rusty Wallis Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Rusty Wallis Honda, we look forward to having you as one of our valued customers for many more years to come!

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