Rusty Wallis Honda - Service Center

Customer service was excellent. They got my car in quickly, performed the services and I was out just as fast. They got my car in quickly, performed the services and I was out just as fast. More

Great service, worth driving from FW even though there’s one 15 min away from home. one 15 min away from home. More

We've bought several cars at RW. At the time I bought my current vehicle, RW simply didn't have it in inventory, so I had to buy it elsewhere. But I still choose RW Service; there's At the time I bought my current vehicle, RW simply didn't have it in inventory, so I had to buy it elsewhere. But I still choose RW Service; there's no reason not to. They're friendly, professional, and do a great job. And the waiting area has this fun little coffee machine!! By the way, I have NEVER bought a replacement battery at a dealership ... but it was Darryl on the phone who convinced me to consider it. I'm glad I did. Thanks! More

Fixed It air conditioner also put front grill back together and and and and and and together and and and and and and More

Very pleasant experience. Everything completed to my satisfaction! Always a good experience at Rusty Wallis. Everything completed to my satisfaction! Always a good experience at Rusty Wallis. More

This time was a little better this time but service is not as good as in the past not as good as in the past More

Mike provided the best customer service I've had at Honda in the past 20 years! Excellent service!! in the past 20 years! Excellent service!! More

This is the third car that I have purchased from this dealership. For the past 2 years the service department has declined in service. When I brought my care in for a service I only got an oil change. Th dealership. For the past 2 years the service department has declined in service. When I brought my care in for a service I only got an oil change. The service agent told me my car was ready and I asked him what did they do, he said an oil change. I asked him why I did get the service that was due for my mileage and asked to speak with the manager. He then said that he did offer the service until after the oil change. Total waste of my time. At another service I was due a transmission flush and I was told that they were out of transmission fluid. I ask when could I bring it back in and the service agent said I could wait on it. Last year I brought my car in for a noice and to the other side of the shop and after they did the service check I was told I needed brakes and rotors. I had been in for a service the month prior. More

Thanks to the team for explaining and accommodating their time on service. I had a family event to go to and the front desk concierge was courteous to always check in on me as far as how my car's maintenance time on service. I had a family event to go to and the front desk concierge was courteous to always check in on me as far as how my car's maintenance was going. More

Still had the warranty on the car battery so saved60%. Super courteous service. They have kept my business. Super courteous service. They have kept my business. More