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Rusty Wallis Honda - Service Center

Dallas, TX

4.7
2,035 Reviews
Call Service Center (214) 348-7500

2,035 Reviews of Rusty Wallis Honda - Service Center

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October 06, 2023

Very quick and professional service. I was very pleased with overall experience. Highly recommended to visit the service department. Cecilia is the best !! More

by jcreed123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cecilia
Report | Print
Oct 09, 2023 -

Rusty Wallis Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Rusty Wallis Honda, we look forward to having you as one of our valued customers for many more years to come!

October 05, 2023

I would highly recommend Rusty Honda Service to my friends for their excellent car service. More

by rachel_osango
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald Stewart
Report | Print
Oct 05, 2023 -

Rusty Wallis Honda responded

Thank you, Rachel, for choosing Rusty Wallis Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

October 05, 2023

Excellent customer service, great work. Diagnosed the problem and got the part for me. Very comfortable waiting area. More

by CY3153
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris, Liesha
Report | Print
Oct 06, 2023 -

Rusty Wallis Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Rusty Wallis Honda.

October 04, 2023

I will continue to bring our Honda Civic to Rusty Wallis because they do excellent work and provide excellent customer service. Josh was very friendly and explained everything regarding the 30K maintenance More

by plouzau
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh - Service Dept.
Report | Print
Oct 05, 2023 -

Rusty Wallis Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Josh here at Rusty Wallis Honda.

October 03, 2023

Brought my vehicle in for an intermittent issue with my ACC cruise control. The service advisor did not fully understand and relay the issue to the technician resulting in them not diagnosing the vehicle. More

by CORIE0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Hernandez
Report | Print
Oct 03, 2023 -

Rusty Wallis Honda responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

October 03, 2023

I am pleased with my decision to continue to work with you. You have been very very successful in keeping my car in great condition.. I give you a 5 More

by Lindaoneil692
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Report | Print
Oct 04, 2023 -

Rusty Wallis Honda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you, Linda, for choosing Rusty Wallis Honda!

October 02, 2023

I came in to get my battery changed that was still under warranty and the person who came to my car was very professional and welcoming. He kept me updated about what is going on while I waiting in the wait More

by Jerusalem E
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
Report | Print
Oct 02, 2023 -

Rusty Wallis Honda responded

Thanks for sharing about your experience with Rusty Wallis Honda. We appreciate your business and hope to see you again soon!

October 02, 2023

Received friendly, trustworthy, service from Josh and the rest of the Rusty Wallis service team! More

by hawkian999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Routon
Report | Print
Oct 02, 2023 -

Rusty Wallis Honda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Rusty Wallis Honda!

October 02, 2023

Excellent service and affordable prices for an oil change. In addition, fast service too ….love it! More

by delga39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian
Report | Print
Oct 02, 2023 -

Rusty Wallis Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

October 02, 2023

Service was fast they knew exactly what was wrong and took care of it quickly. Drop off end of day Friday and fixed first thing in the morning. More

by Gomezangelique19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick and Service Department
Report | Print
Oct 03, 2023 -

Rusty Wallis Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, Angelique, and don't hesitate to let us know if we can be of further assistance.

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