Rusty Wallis Honda - Service Center

I scheduled an 9:00am appointment for a recall of the fuel pump. Other than the fact that my car was ready and sitting in the waiting area for 45 minutes, because my service manager was gone to lunch. I fuel pump. Other than the fact that my car was ready and sitting in the waiting area for 45 minutes, because my service manager was gone to lunch. I would call my experience poor. More

A warm welcome from the agent who helped me. Asked how long it would take for the service, he said one and a half hours or two. They finished in an hour. Asked how long it would take for the service, he said one and a half hours or two. They finished in an hour. More

Good service provided in this location of Garland TX. Will come back again for my service Will come back again for my service More

I had made an appointment for recall service of fuel pump module and oil change. Honda had notified me the part of was available. I confirmed my appointment. Was not told to call before I got there to con module and oil change. Honda had notified me the part of was available. I confirmed my appointment. Was not told to call before I got there to confirm. When I got there at 7am they could not do the recall work because they did not have the part. Will have to go back for recall work when they can get the part. The oil change was done. Just wish I had been notified that the recall part was not actually there before I went so early. The service advisor was very apologetic and have no problem with him. More

This was my second experience having my car serviced for regular maintenance. First time was awesome. This second time the service advisor was a little unorganized it seemed but they may have been short h regular maintenance. First time was awesome. This second time the service advisor was a little unorganized it seemed but they may have been short handed due to it being new years eve. My car was sitting completed for almost 30 minutes before the service advisor came to let me know. I had to find him and when I did he gave his recommendations about air and cabin filters which he could have provided me that information before they ever pulled the car out so then it had to be put back in the port to do the filters. Since I had such a great first experience, I am just going to chalk this one up to the service advisor having a "not so good" day. I still plan to return to get my next maintenance here because overall they are good dealership and service dept from what I can tell. More

Everyone was very courteous and kind. The service was quick and they even took care of everything so I could scheduled to come back for the recall on a vehicle part. I was very pleased wi The service was quick and they even took care of everything so I could scheduled to come back for the recall on a vehicle part. I was very pleased with the service from everyone I encountered. More

Tin Tran is the best one ever since. He is helpful with a customer service.thank you He is helpful with a customer service.thank you More

Tin was super helpful and timely with a unique issue! Great work that is much appreciated! Great work that is much appreciated! More

The whole experience was easy and pleasant. I would definitely recommend Rusty Wallis to anyone needing service on their Honda. I would definitely recommend Rusty Wallis to anyone needing service on their Honda. More

The place was clean and the staff was friendly as well as professional. Great experience! professional. Great experience! More