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Rusty Wallis Honda - Service Center

Dallas, TX

4.7
2,035 Reviews
Call Service Center (214) 348-7500

2,035 Reviews of Rusty Wallis Honda - Service Center

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November 17, 2023

Could have fleeced me for a transmission. Instead I got. Fuel system service and an education. More

by DAWG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisha. Service writer
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Nov 19, 2023 -

Rusty Wallis Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Rusty Wallis Honda, we look forward to having you as a valued customer for many years to come!

November 15, 2023

I have used Rusty Wallis service department for years and have never been disappointed. They are always courteous and professional. More

by JANISPOPE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
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Nov 16, 2023 -

Rusty Wallis Honda responded

Janis, Thank you for your business and this review. We're happy to hear our service team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 14, 2023

For some reason this location has higher prices literally paid 30$ more than usual just for the techs to rev my car and goof off More

by Alexcarballo2015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Manny Morales
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Nov 17, 2023 -

Rusty Wallis Honda responded

Alex, We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

November 13, 2023

Great service every-time is go. However wait time can be long sometimes but overall I’m satisfied with the service More

by ODAYLEMARTIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
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Nov 14, 2023 -

Rusty Wallis Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 11, 2023

Everything was taken care of in a reasonable time period. I was very comfortable in the waiting area. More

by CRYARBRO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rusty Wallis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 11, 2023 -

Rusty Wallis Honda responded

Thanks for sharing about your experience with Rusty Wallis Honda. We appreciate your business and hope to see you again soon!

November 10, 2023

I bought my new car from this dealership because of the abilities of this dealship More

by j4th ohnnmarkley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rusty Wallis
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 11, 2023 -

Rusty Wallis Honda responded

Thank you for the kind words for our sales team! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

November 08, 2023

Great experience. you guys were fast, effecient and got my car working like now. I want to especially thank Chris for all his hard work and great service!! More

by djupton12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
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Nov 08, 2023 -

Rusty Wallis Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Chris and our team, and we look forward to working with you again.

November 08, 2023

Excellent customer service and service on vehicle was completed very quickly. Superior service from Joshua Routon!! More

by Mary Herrington
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Routon
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Nov 08, 2023 -

Rusty Wallis Honda responded

Thanks, Mary, for sharing your thoughts about your experience with Joshua here at Rusty Wallis Honda. We appreciate your business and hope to see you again soon!

November 07, 2023

My service advisor Michael was attentive to what I needed, and made sure I knew all my options before deciding what services to choose for this visit. The wait time was reasonable considering the work More

by MISTY LEA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Johnson
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Nov 07, 2023 -

Rusty Wallis Honda responded

Thanks, Misty Lea, for sharing about your experience with Rusty Wallis Honda. We appreciate your business and hope to see you again soon!

November 07, 2023

We purchased a used Honda Odyssey from a non-Honda dealer and this was our first need for service. Our service advisor at Rusty Wallace was awesome. She helped us understand capabilities of our vehicle, wha More

by dwdutch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Llisha Halpin
Report | Print
Nov 08, 2023 -

Rusty Wallis Honda responded

We are very happy to hear Llisha and our team provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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