Rusty Wallis Honda - Service Center

Fast and friendly service. My service advisor was also very knowledgeable and kept me updated throughout my visit. My service advisor was also very knowledgeable and kept me updated throughout my visit. More

The service department has always been very helpful to give me an overall understanding of the issues with my vehicle and the best options for getting it back on the road. Thanks to James specifically for give me an overall understanding of the issues with my vehicle and the best options for getting it back on the road. Thanks to James specifically for great customer service! More

Very happy with the service provided. We had issues with AC not cooling and they fixed it with a couple of hours We had issues with AC not cooling and they fixed it with a couple of hours More

ise el cservicio con ustedes y no le hicieron la rotación de los neumáticos para mi nada de profesionalismo, y nada contento con ese dealer. Igual con mi primer servicio con ustedes, que en el mismo salí con de los neumáticos para mi nada de profesionalismo, y nada contento con ese dealer. Igual con mi primer servicio con ustedes, que en el mismo salí con un tornillo en el neumático derecho trasero. En conclusión no me convencen como dealer. Ahí no vuelvo más,que lastima que la Honda tenga que contar con ese tipo de institución. More

Great and friendly service at Rusty Wallis Honda on Garland Texas. Thank you so much. Garland Texas. Thank you so much. More

Great service! Jason was great to work with. Customer service was not just a person sitting there, it was more like family. We love Honda! Jason was great to work with. Customer service was not just a person sitting there, it was more like family. We love Honda! More

I came in during a down pour and they told me they needed my car to be able to program my keys . Went home got the car and came back, they took my car back and were through in, it seemed like minutes. The in my car to be able to program my keys . Went home got the car and came back, they took my car back and were through in, it seemed like minutes. The inside team made sure I had fresh cookies as I waited. I was impressed ! More

James and the entire team there were very knowledgeable and helpful throughout the entire process yesterday. and helpful throughout the entire process yesterday. More

They were very nice and when I got there I was saying right away and they told me exactly what would be done and would recommend it what I needed no hidden cost and the office was very clean and it was a right away and they told me exactly what would be done and would recommend it what I needed no hidden cost and the office was very clean and it was a great experience and my tech was very nice and he seemed knowledgeable about what he was telling me overall great experience More

This was my first time at this dealership. I was happy with the express service because all I came for was a regular oil/filter change. They did a complimentary multi-point inspection and told I was happy with the express service because all I came for was a regular oil/filter change. They did a complimentary multi-point inspection and told me about the other fluids that may need to be changed soon based on Honda's mileage recommendations, but I did not feel like they were recommending extra services unnecessarily or prematurely just to make money, which has been my experience at other places. My service advisor was excellent and he completed the work, explained the future needs, and told me to have a great day, which I appreciated. However, I overheard a different service advisor on multiple occasions telling customers that 5 star reviews were necessary and if they gave a 5 star review they could even win a TV. I am deliberately giving a 4 star review because I don't want to feel like I am being bribed. I hope you will value my honest feedback just as much as I value your honest words and service. More