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Rusty Wallis Honda - Service Center

Dallas, TX

4.7
2,032 Reviews

2,032 Reviews of Rusty Wallis Honda - Service Center

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January 02, 2024

Been going to this service center for a couple of years and they've always provided excellent service. More

by JOSEPH.ROBINSON00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald Stewart
Jan 15, 2024 -

Rusty Wallis Honda responded

We appreciate your positive review about your recent experience with us!

January 01, 2024

Great experience with the Service Center . Candy & our service guy all around excellent 💯 👌 We've been customers for 15+ years at that same location. So we are a Honda Family . More

by TANNYBEA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Candy & Express Service
Jan 01, 2024 -

Rusty Wallis Honda responded

Tanny, Thank you for taking the time to share your feedback with us. Candy and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 01, 2024

I have been going to this dealership for quite a few years, they experience a lot of turnover in the service department, but I always manage to get good service. If I could give a suggestion: acknowledg More

by CHARLIECORNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Stewart
Jan 01, 2024 -

Rusty Wallis Honda responded

Charles, Thank you for your business and this review. We're happy to hear Ron and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

December 29, 2023

This is my fourth car from Rust Wallis. The sales team to the service department are all wonderful people. I’ll keep coming back!!! More

by TJTAYLORFF7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rusty Wallis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Collier Sr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alliona Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2023 -

Rusty Wallis Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rusty Wallis Honda.

December 28, 2023

Awesome experience. The problem was covered under warranty and the service writer was awesome as well. Treated me very kindly and very informative. More

by mdtexan40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service writer Leigha
Dec 28, 2023 -

Rusty Wallis Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Rusty Wallis Honda to be a positive one. Please don't hesitate to reach out if you need anything else.

December 27, 2023

They got me right in before I went out of town for Christmas. Great job! More

by CHANCEHENDRIX99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Collier Sr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2023 -

Rusty Wallis Honda responded

Thank you, Chance, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

December 27, 2023

my crv smell like gas make me wait for 30 min before thay check on me More

by PUENTEMARCO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
service dep
Dec 31, 2023 -

Rusty Wallis Honda responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

December 26, 2023

Cecilia was just the best service assistant I have ever had, she took care of all of my needs and answered all my questions. And my service tech was amazing he was able to get my car completely fixed in a More

by lyn.hranicky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cecilia
Dec 27, 2023 -

Rusty Wallis Honda responded

Lyn, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

December 22, 2023

Chris was very thorough throughout the whole process. His customer service was outstanding. I will never visit Lute Riley Honda ever again thanks to good honest people like Chris. More

by Waheedb1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Dec 22, 2023 -

Rusty Wallis Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Chris met your expectations. Thank you again for choosing Rusty Wallis Honda, we look forward to having you as one of our valued customers for many more years to come!

December 22, 2023

I really like the customer service and all guys they work on it they explain what’s going on. They show you what’s going on and they all they helpful. More

by Mazinmajeed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Harper
4.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Collier Sr
3.0
This rating includes all reviews, with more weight given to recent reviews.
Alliona Carroll
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Baez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Chinh Le
3.0
This rating includes all reviews, with more weight given to recent reviews.
Edwin Banales
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Williams, Manny Morales
Dec 22, 2023 -

Rusty Wallis Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Rusty Wallis Honda.

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