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Rusty Wallis Honda - Service Center

Dallas, TX

4.6
2,133 Reviews

2,133 Reviews of Rusty Wallis Honda - Service Center

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January 09, 2025

Great customer service and very knowledgeable and helpful. Very professional and friendly..The front desk representative is very supportive and sweet More

by DNIQUE_BELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Harper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ondra Calvert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2025 -

Rusty Wallis Honda responded

Dnique_bell, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rusty Wallis Honda. We are always more than happy to assist you if anything else comes up. Take care!

January 09, 2025

Rusty Wallis is always professional and helpful. Excellent customer service. Will always bring my car here. More

by CRAIG_DEARMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tevin Smith
Jan 11, 2025 -

Rusty Wallis Honda responded

Craig_dearman, we are very happy we could provide you with a positive experience! Thank you, and have a fantastic day!

January 08, 2025

Fast and accurate work! I did not make an appointment but I was out in less than 2 hours! And the place was full! I always come here. Very comfortable waiting room!! More

by AM.LOUZAU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gustavo Godoy
Jan 09, 2025 -

Rusty Wallis Honda responded

Am.louzau, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rusty Wallis Honda. We are always more than happy to assist you if anything else comes up. Take care!

January 08, 2025

Great service and quickly done. I appreciate their knowledge and honesty very much. Will always bring my car to Rusty Wallis! More

by AEBANANA4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rusty Wallis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2025 -

Rusty Wallis Honda responded

Aebanana4, we really appreciate your feedback! We look forward to your next visit! Take care!

January 08, 2025

Very nice people, only thing I did not like is when I called to schedule recall fix they said to just come in and I did not need an appt but when I showed up they said sorry we can’t take you in now you More

by Ana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Guy was from service dep
Jan 09, 2025 -

Rusty Wallis Honda responded

Ana, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 07, 2025

Rusty Walis Honda has great customer service and a great turnaround time for express services. More

by Vonsheika
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Express Service team
Jan 09, 2025 -

Rusty Wallis Honda responded

Vonsheika, thank you for your kind review; we are happy to pass along your comments to the team here at Rusty Wallis Honda! Until the next time we meet, take care!

January 06, 2025

I love Rusty Wallis! I always get excellant service and they keep me informed as to what they are doing to my car. More

by Irodriguez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raul Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tevin Smith from the service Dept.
Jan 09, 2025 -

Rusty Wallis Honda responded

Irodriguez, thank you for your kind words and this wonderful review! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Rusty Wallis Honda!

January 06, 2025

Everyone was really kind and helpful. I greatly appreciated how quick it was and that they washed my car! More

by Dalia R.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Only worked with maintenance.
Jan 09, 2025 -

Rusty Wallis Honda responded

Dalia R., we're so glad that we were able to go above and beyond your expectations! We look forward to your next visit! Take care!

January 04, 2025

I scheduled my appointment for recall service and oil change very easily online. Service was completed in less time than expected. Very polite and friendly people work there. More

by z_musial
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tevin Smith
Jan 05, 2025 -

Rusty Wallis Honda responded

Z_musial, we're glad you had such a wonderful experience with us! We are always more than happy to assist you if anything else comes up. Take care!

January 04, 2025

I scheduled an 9:00am appointment for a recall of the fuel pump. Other than the fact that my car was ready and sitting in the waiting area for 45 minutes, because my service manager was gone to lunch. I More

by SANDRAWALLACE2
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Darryl Dotsy
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Baez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2025 -

Rusty Wallis Honda responded

We are disappointed to learn of your experience here at Rusty Wallis Honda, but will take this opportunity to improve. We would like to have a better understanding about your experience. Please reach out to us at (214) 348-7500 at your earliest convenience and we will do our best to resolve this with you.

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