Back

Rusty Wallis Honda - Service Center

Dallas, TX

4.6
2,135 Reviews

2,135 Reviews of Rusty Wallis Honda - Service Center

Sort by
June 05, 2024

Management must have changed in the last 2months or so. Service communication is horrible and it's seems that's a new policy regardless of whom you talk to. Rude, short, etc. Once warranties up I will neve More

by kevincushingberry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bernard Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Baez
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 05, 2024

Extremely professional, extremely helpful and waiting area, clean and comfortable. I had several options of dealerships to choose from, and I chose this one for a reason. More

by Jhcoltharp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
June 05, 2024

This is a great dealership. I have had my car serviced there several times and the service department people are great to work with. Service Advisor Tin Tran could not have bee More

by jmebarb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tin Tran
June 05, 2024

excellent. i've been using this service department for nearly 20 years. service advisors are knowledgeable and professional. sometimes, i've had to drop by a More

by CORPORONGW
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
did not get name of service advisor
June 05, 2024

Got my car in for an oil change and gave me an estimated time for when it would be done and actually got me out earlier. Great job. More

by MARIENHOUSE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rusty Wallis
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 05, 2024

I have never had an issue with them. They are professional and competent. They truly care. More

by Albertovazquez777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
June 05, 2024

I enjoy how they listen to what I say and try very hard to meet my needs. I’ve never had to wait an enormous time. More

by JCLYN3850
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bernard Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Harper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rusty Wallis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Collier Sr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Baez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chinh Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ondra Calvert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edwin Banales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Williams, Manny Morales
June 04, 2024

The service was done quick and am happy that I have a service center near to where I live More

by DARVINMW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dont remember the name
June 03, 2024

It was great. Very reliable and speed work. I appreciate the customer service and care. More

by Fiferowen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Harper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Collier Sr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alliona Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Baez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chinh Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ondra Calvert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edwin Banales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Williams, Manny Morales
June 02, 2024

Excellent Service by the service representative. I had bad experience with other Honda dealer before. The mechanics were not careful and clean in the other dealership. This was not the case without More

by Dominican
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Murphy
...
42
...