2,133 Reviews of Rusty Wallis Honda - Service Center
They were courteous, respectful, and informative. The waiting room was spacious and did not feel crowded as some places do The waiting room was spacious and did not feel crowded as some places do More
Awesome experience…. Synthetic oil change at a fantastic price knowledge that the dealer is going to treat your car with respect and get it ready for a trip! Plus the car Synthetic oil change at a fantastic price knowledge that the dealer is going to treat your car with respect and get it ready for a trip! Plus the car wash in a vacuuming what’s to lose?? More
It was my first time here. There were a couple of things that I want to point out. My service advisor came to inform me the result of the inspection. I agreed to most suggesti There were a couple of things that I want to point out. My service advisor came to inform me the result of the inspection. I agreed to most suggestions ( fluid exchanges on transmission, brakes, oil and filter change, coolant) except the tire rotation and alignment. When I had to pay, they charged for that as well. He told me they had already done it. I was not happy about this. The other incident was that I also specifically requested to check that the dashboard lights were switched back off. They weren't. I even had a tire pressure light on. After the alignment, I assume they didn't check the tires' air. I had to go to a tire place to put air in my tires the following day. I like your service. People are friendly and I know you know your craft. I will be back, but I expect better. More
The "Express" service done was good and within the time estimated. The staff was kind and professional. My only comment was that questions on other potential issues with the vehicle were commented to set a estimated. The staff was kind and professional. My only comment was that questions on other potential issues with the vehicle were commented to set a review by the standard service shop. More
The overall experience was good, however the drivers side floor mat was destroyed with oily footprints which I can’t get out. I am very disappointed because I have never had a bad experience at Rusty Wallace floor mat was destroyed with oily footprints which I can’t get out. I am very disappointed because I have never had a bad experience at Rusty Wallace in the past. They have always put down paper to protect the flooring, so I don’t know what happened this time. More
The experience was amazing, the entire team was so helpful and will always come back! helpful and will always come back! More
Technician who changed the oil forgot to put oil mileage/ date replacement sticker on the windshield date replacement sticker on the windshield More