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Rusty Wallis Honda - Service Center

Dallas, TX

4.7
2,029 Reviews

2,029 Reviews of Rusty Wallis Honda - Service Center

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May 04, 2024

Lots of employee turnover. Customer service at a loss. Technicians don’t tend to deals. Pricing outside of coupons is high. Dealership seems like it is closing. More

by JTRIFONE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ron Stewart
May 04, 2024

People are very friendly and the people are very professional and seems to be very Knowledgeable More

by VELMA.HASHAWAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darryl Dotsy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bernard Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rusty Wallis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2024

Excellent service as always. Tin Tran was my advisor and just like the previous visits, he was friendly, helpful and very professional! I also would like to thanks Jessica (onlin More

by Q_tang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tin Tran Service dept.
May 03, 2024

They kept records to tell me that I have already performed Transmission oil change previously. This cost was avoided when I visited with them. Thank you. More

by babaeges
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darryl Dotsy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bernard Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rusty Wallis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024

Friendly customer service, felt welcomed at my visit and satisfied how my visit went at rusty wallis. Jason Murphy was completely respectful and made sure I was informed of all the maintenance my vehicle is More

by Jonathan A L
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Murphy
May 03, 2024

The staff here is very courteous, friendly, and knowledgeable. The waiting area is clean and had a nice variety of snacks. Everything was great! More

by Civicgal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Patrick R.
May 03, 2024

Fast and easy process. Got there and let them know what was wrong and walked away, they handled the rest. More

by SUSIELACUTIE82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tevin Smith
May 02, 2024

Charged for 3 hours labor to remove and replace a starter. $1200.00. Will not use again. More

by TAMELA.SHERMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service dept
May 02, 2024

"Certified Preowned" vehicle needed multiple trips back to the Service Department in the weeks immediately after purchasing it to fix things that clearly should have been taken care of before delivery. The More

by RALPHJXN
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rusty Wallis
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024

Service was completed in a reasonable time the service advisor was very friendly and helpful. Thank you for the whole team More

by EZYFOUND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Collier Sr
5.0
This rating includes all reviews, with more weight given to recent reviews.
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