Rusty Wallis Honda - Service Center

Once I had to escalate my issue up to the service manager, everything was taken care of. Lisha and Chuck were amazing and helped me resolve my issues in a quick manner. I can’t say the same about Ron manager, everything was taken care of. Lisha and Chuck were amazing and helped me resolve my issues in a quick manner. I can’t say the same about Ron. If you are a female, please ask for Lisha right off the bat. She will make sure things are handled appropriately and respectfully. More

This is a great dealership. I have had my car serviced there for the past two years.Everyone is extremely professional and courteous, extremely helpful and waiting area, clean a I have had my car serviced there for the past two years.Everyone is extremely professional and courteous, extremely helpful and waiting area, clean and comfortable. More

Pay to get a diagnostic Yet, there was still something wrong. Took it to another dealership so that they can do another diagnostic and fix it. But before I tried talking to the next session so that he c wrong. Took it to another dealership so that they can do another diagnostic and fix it. But before I tried talking to the next session so that he can have a little background and it seems like they sell representative did not let me and he was very ignorant. If I could only have his name again I don’t trust any of them either someone could’ve said something they didn’t. More

I enjoy how they listen to what I say and try very hard to meet my needs. I’ve never had to wait an enormous time. to meet my needs. I’ve never had to wait an enormous time. More

Management must have changed in the last 2months or so. Service communication is horrible and it's seems that's a new policy regardless of whom you talk to. Rude, short, etc. Once warranties up I will neve Service communication is horrible and it's seems that's a new policy regardless of whom you talk to. Rude, short, etc. Once warranties up I will never use this service dept. More

Extremely professional, extremely helpful and waiting area, clean and comfortable. I had several options of dealerships to choose from, and I chose this one for a reason. area, clean and comfortable. I had several options of dealerships to choose from, and I chose this one for a reason. More

This is a great dealership. I have had my car serviced there several times and the service department people are great to work with. Service Advisor Tin Tran could not have bee I have had my car serviced there several times and the service department people are great to work with. Service Advisor Tin Tran could not have been more professional and helpful a couple of days ago when i took my car in for service. Thank you. More

excellent. i've been using this service department for nearly 20 years. service advisors are knowledgeable and professional. sometimes, i've had to drop by a i've been using this service department for nearly 20 years. service advisors are knowledgeable and professional. sometimes, i've had to drop by at midday with a problem that needed immediate attention. regardless of how busy they are are, i've always been worked in and had the problem resolved. ve More

Got my car in for an oil change and gave me an estimated time for when it would be done and actually got me out earlier. Great job. time for when it would be done and actually got me out earlier. Great job. More

I have never had an issue with them. They are professional and competent. They truly care. They are professional and competent. They truly care. More