Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Rusty Wallis Honda - Service Center

Dallas, TX

4.6
2,131 Reviews
Call Service Center (214) 348-7500

2,131 Reviews of Rusty Wallis Honda - Service Center

Sort by
January 25, 2025

It was good service, they are always available to help me, they are nice people and respectful. Thanks 😊 More

by GREENJUDY05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julian,
Report | Print
Jan 28, 2025 -

Rusty Wallis Honda responded

Greenjudy05, we are so happy to read such a great review about Rusty Wallis Honda! We hope to see you soon!

January 25, 2025

Good service, friendly and helpful. Just good in providing a diagnostic of my car and just good interaction. More

by dallasstars25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas
Report | Print
Jan 28, 2025 -

Rusty Wallis Honda responded

Hi Dallasstars25, thank you for taking the time to leave a review for us at Rusty Wallis Honda. We're happy we could meet your expectations! We look forward to your next visit! Take care!

January 25, 2025

Very easy to make appointments. Everyone was courteous and helpful. Service was timely and complete. Thanks! More

by Reader
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department employees
Report | Print
Feb 01, 2025 -

Rusty Wallis Honda responded

Reader, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rusty Wallis Honda. We do hope we can be of assistance in the future. Take care!

January 22, 2025

No call for vehicle pick up when asked to please call when vehicle was ready. Picked up car at 8 pm. More

by suarezjacky15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jesse Baez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 24, 2025 -

Rusty Wallis Honda responded

Suarezjacky15, thank you for bringing this matter to our attention. We regret that you had a negative experience, and will use this as an opportunity to improve. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (214) 348-7500 so we can work towards a resolution.

January 21, 2025

Tin in the service department was courteous and efficient. It was nice to see a helpful person at 7:30 am More

by retta1771
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tin
Report | Print
Jan 23, 2025 -

Rusty Wallis Honda responded

Hi Retta1771, thank you for taking the time to leave a review for us at Rusty Wallis Honda. We're happy we could meet your expectations! We look forward to your next visit! Take care!

January 21, 2025

It was good and I had no complaints . The service was excellent and I had no complaint More

by NOORHAYATIHASAN
Recommend Dealer
Yes
Employees Worked With
Techni
Report | Print
Jan 23, 2025 -

Rusty Wallis Honda responded

Noorhayatihasan, we are so pleased you enjoyed your visit to Rusty Wallis Honda! We hope to be of service to you again in the future. Best wishes, Rusty Wallis Honda

January 20, 2025

I came to replace the Grbx part based on the recall. service department guys did a great job! More

by kay
Recommend Dealer
Yes
Employees Worked With
Cory Harrelson
Report | Print
Jan 23, 2025 -

Rusty Wallis Honda responded

Kay, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rusty Wallis Honda. Thanks again for the recommendation, and have an amazing day!

January 20, 2025

Very slow for express service. Took 2 hours for an oil change. Take 5 takes less time. More

by kelriggs16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure
Report | Print
Jan 23, 2025 -

Rusty Wallis Honda responded

We are disappointed to learn of your experience here at Rusty Wallis Honda, but will take this opportunity to improve. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (214) 348-7500 so we can work towards a resolution.

January 20, 2025

Great service in the time frame they said. Everything was explained on the work done (2 recalls) very satisfied More

by MRDANIELTINAJERO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory Harrelson
Report | Print
Jan 23, 2025 -

Rusty Wallis Honda responded

Mrdanieltinajero, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

January 19, 2025

They were courteous, respectful, and informative. The waiting room was spacious and did not feel crowded as some places do More

by LONNAPOWELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I do not know the name of the man in the service department who helped me, but he did a very good job.
Report | Print
Jan 21, 2025 -

Rusty Wallis Honda responded

Lonnapowell, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rusty Wallis Honda. Thank you, and have a fantastic day!

1
2
3
4
...
214