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Rusty Wallis Honda - Service Center

Dallas, TX

4.6
2,131 Reviews
Today: 7:00 AM - 4:00 PM Open Now
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2,131 Reviews of Rusty Wallis Honda - Service Center

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June 15, 2009

From start to finish, my service experience was excellent. The service department was clean, the personnel were friendly, free coffee and bottled water was available, the service took exactly as lo More

by lawilson09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
don't know names, Ronnie Robertson
June 08, 2009

It is wondeful having the service history of my vehicle here, easy for reference. I rate this dealership because of the great customer service and quality of work that my vehicle received and the frien More

by divia60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Davis
June 02, 2009

I was immediately met by a clean, neat,& friendly I was immediately met by a clean, neat,& friendly serviceman (J.Reyes). In a courteous manner he asked my reason for the visit.While he was do More

by wilonbar
Recommend Dealer
Yes
Employees Worked With
Julio Reyes
June 01, 2009

I WENT TO GET AN ESTIMATE AND SHOW EARL THE DAMAGE EXPLAIN TO HIM THAT I WANT TO FIX THE ALL DAMAGE AND POINT WITH MY HAND, GOT THE ESTIMATE WENT BACK LATER TO FIXED AND SHOW HIM AGAIN POINTING WITH M More

by imad1971
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
EARL PIECE, JAMES HIGDON, RONNIE ROBERTSON
May 22, 2009

Rusty Wallis' body shop is the best. Every time my car has been involved in an accident I have taken it to Rusty Wallis. State Farm Insurance loves it, because they have their own person to deal with. E More

by Betty Shum
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernie Engle, Body Shop
May 21, 2009

I went to Rusty Wallis with a broken A/C in my CRV. I was greeted with a smile by Marcus Bond before getting out of my car. He told me that they would call with an estimate and offered a shuttle to driv More

by lauriestewart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcus Bond and Jerry
May 05, 2009

Ernie helped with the rental car situation finding the best service and communicated directly about the body shop repair. Only one time I asked for him and was placed on hold for 15 minutes and disconnect More

by hsolgani
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernie Engle, Ronnie Robertson
May 05, 2009

Great Service! The Service Agent, Julio Reyes, was extremely professional, quick to determine problem and indicate a solution. I had to wait for a new battery for my 2008 Honda Fit to be delivered to More

by brucemay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reyes, Julio , Ronnie Robertson
May 03, 2009

My 2006 Honda Ridgeline had just reached 106,000 miles and needed the timing belt replaced. Steve Hartwig went into great detail using a cutaway picture that explained all the work that was to be perform More

by cjhultquist
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Hartwig, Steve Hartwig
April 03, 2009

The staff at Rusty Wallis provides excellent customer service. They are always very courteous and very knowledgeable. The staff pays diligent attention to all facets of the services being provided. I hig More

by shawashington
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcus Bond