Rusty Wallis Honda - Service Center

Everything was great from start to finish, even though I didn’t have an appointment their team was able to fix my car. didn’t have an appointment their team was able to fix my car. More

Llisha and her team took really good care of me. Appreciate the care that I received and the work done on my vehicle Appreciate the care that I received and the work done on my vehicle More

Employees always friendly and helpful. Tin is very knowledgeable of my car issues as we chatted while I was waiting for a state inspection. Tin is very knowledgeable of my car issues as we chatted while I was waiting for a state inspection. More

We have purchased 3 cars from Rusty Wallace. They are fair and customer service minded. We will do business again when it is time for a new car. They are fair and customer service minded. We will do business again when it is time for a new car. More

Service was great. Appreciated the complete and timely work. Always use Rusty Wallis for any needs. Appreciated the complete and timely work. Always use Rusty Wallis for any needs. More

Great services protected my seat when I asked them too . .. much appreciated will continue to take my CTR .. much appreciated will continue to take my CTR More

I don't think I will come back here for service anymore. I know bringing my pilot to dealership is going to be expensive but I didn't think the estimate would be so off. Estimate was going to be 2000 doll I know bringing my pilot to dealership is going to be expensive but I didn't think the estimate would be so off. Estimate was going to be 2000 dollars with some change and he said he could mark off 100 bucks because they have a discount on their website. I did ask to add in alignment which was 129.00, but when we got there the total was 2500 with some change. He said he took off about 150. Well 1. I didn't see it on discount line of the total section and I thought it would be 2200 tops with alignment added. I did see the caliper was 400s something instead of 300s like he discussed with me on the phone. It could be parts and labor was jacked up here and there. But anyway.....I think this is the last time. Last time driving a honda too. The dealer I trusted now have all new people in service department. It's not the first time I get quote and did service here. They used to be same or a bit less than they first quoted for me, not 15% higher. Discount was taken but not listed in the bill? Hmmmm. Yes all dealership service managers are nice and polite but at the end of the day what matters is the work and the bill. Yes they did fix the major issue but didn't do good on the bill's transparency. Also, this is the 2nd time I come in with service and they say my blinker and brake lights are dead but turn out they are fine when I pick up. And no they didn't work on those. More

Good workmanship, and easy to book an appointment. But they took a long time and the price was through the roof. I didn't feel that they partnered with me to tailor orders or manage costs--in that way But they took a long time and the price was through the roof. I didn't feel that they partnered with me to tailor orders or manage costs--in that way it felt opportunistic if not predatory. More

Upon arrival everything was top notch from being to end, everyone was extremely helpful. Fantastic! everyone was extremely helpful. Fantastic! More

Easy to make a reservation, good communications from the service advisor, and great at getting answers to all of my questions. service advisor, and great at getting answers to all of my questions. More