Rusty Wallis Honda - Service Center
Dallas, TX
2,131 Reviews of Rusty Wallis Honda - Service Center
Thus F. H. Anderson (husband of Nancy). The Odyssey maintenance was fine. However, after we picked Nancy’s car up, I went into the sales office for a cha H. Anderson (husband of Nancy). The Odyssey maintenance was fine. However, after we picked Nancy’s car up, I went into the sales office for a chat. On the way out to my car (an Accord), I slipped on black ice and broke the humerus bone at my left shoulder. There was no dealership warning of ice in the area nor any preventative actions done in the area.. The employees did help me .. calling for an ambulance and I was taken to the Dallas Presby ER.. I’m now in 8-12 week recuperative therapy. I did receive a follow-up call from the young man I had talked to in the sales office, but no other attempt on Rusty Wallis’ part to reach out. We’ve been Rusty Wallis customers for decades and I am disappointed with the lack of grounds prep for the ice and lack of concerned follow-up. You can do better! F. H. Andy Anderson More
Took way longer than told. Air pressure light came on on drive home, left back wiper extended and I had to get out of car and push it in. Air pressure light came on on drive home, left back wiper extended and I had to get out of car and push it in. More
They did a great job. And they are a good people I like the way they work And they are a good people I like the way they work More
Very good service, good clean facilities,good customer support. Satisfaction of service very high.They give me good deal. support. Satisfaction of service very high.They give me good deal. More
I needed a recall service completed and had scheduled a few weeks before my appt. On the day before, I learned that I needed to help with a funeral. The service staff made sure to have my Ridgeline ready i few weeks before my appt. On the day before, I learned that I needed to help with a funeral. The service staff made sure to have my Ridgeline ready in plenty of time for me to make it to the funeral. Many thanks! More
They were attentive, considerate, and professional. I appreciate being dropped off at my work while they worked on my car.. I appreciate being dropped off at my work while they worked on my car.. More
I had an outstanding experience with Tin Tran at Rusty Wallis Honda. From the moment I arrived, he treated me with the utmost respect and professionalism. My service was originally estimated to take aroun Wallis Honda. From the moment I arrived, he treated me with the utmost respect and professionalism. My service was originally estimated to take around 4 hours, but Tin went above and beyond to expedite the process. He personally ensured that the repair shop was aware I would be waiting and kept me updated throughout. To my surprise, the service, including an oil change, was completed in just 2.5 hours! Tin’s efficiency and attention to customer care truly impressed me. I am beyond satisfied with the service I received and greatly appreciate Tin’s dedication to making the experience smooth and hassle-free. Because of this exceptional service, I will continue bringing my car here and remain a loyal Honda customer. Thank you, Tin Tran, for your excellent service! Highly recommend! Regards, Celia Jones More
Great experience with the service department for a recall on my Honda accord. Everyone was extremely professional, kind, and courteous when I visited on 1/25. I was reminded of my appointment several days pr on my Honda accord. Everyone was extremely professional, kind, and courteous when I visited on 1/25. I was reminded of my appointment several days prior and the service was very quick. Everyone that helped me was super friendly. I will only go to Rusty Wallis for my service because of how they treat me as a customer. More
Very easy to work with, knowledgeable, and friendly service. They got me in and my vehicle back within a day. service. They got me in and my vehicle back within a day. More