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Rusty Wallis Honda - Service Center

Dallas, TX

4.6
2,131 Reviews
Today: 7:00 AM - 4:00 PM Open Now
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2,131 Reviews of Rusty Wallis Honda - Service Center

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February 06, 2025

Thus F. H. Anderson (husband of Nancy). The Odyssey maintenance was fine. However, after we picked Nancy’s car up, I went into the sales office for a cha More

by fhanderson42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
My comments are general Dealership related..
February 05, 2025

Took way longer than told. Air pressure light came on on drive home, left back wiper extended and I had to get out of car and push it in. More

by Calzia99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
None dealt with service department
Feb 12, 2025 -

Rusty Wallis Honda responded

Here at Rusty Wallis Honda, we strive for excellence, and are disappointed to hear that you received anything less. If you are willing to give us another chance, please contact us at (214) 348-7500 so we can understand your situation better in order to try and turn your experience around. Thank you, Rusty Wallis Honda

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February 03, 2025

Exceptional service. Thank you for making the experience amazing Tin Tran and Trevin were amazing! More

by Tdehoyos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevin
Feb 07, 2025 -

Rusty Wallis Honda responded

Tdehoyos, thanks for your praise and kind comments about our team. We are always more than happy to assist you if anything else comes up. Take care!

February 02, 2025

They did a great job. And they are a good people I like the way they work More

by CARMEN.CORTEZ44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luciano Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2025 -

Rusty Wallis Honda responded

Carmen.cortez44, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rusty Wallis Honda. We look forward to your next visit! Take care!

January 30, 2025

Very good service, good clean facilities,good customer support. Satisfaction of service very high.They give me good deal. More

by gpatel317
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rusty Wallis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Baez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ondra Calvert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tevin smith
Feb 04, 2025 -

Rusty Wallis Honda responded

Gpatel317, we're happy you found our staff to be so supportive during your experience here at Rusty Wallis Honda. We look forward to your next visit! Take care!

January 30, 2025

I needed a recall service completed and had scheduled a few weeks before my appt. On the day before, I learned that I needed to help with a funeral. The service staff made sure to have my Ridgeline ready i More

by jmfmls
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I only worked with the service dept.
Feb 04, 2025 -

Rusty Wallis Honda responded

Hi Jmfmls, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

January 30, 2025

They were attentive, considerate, and professional. I appreciate being dropped off at my work while they worked on my car.. More

by INFO@TOPMAK.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rusty Wallis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2025 -

Rusty Wallis Honda responded

Info@topmak.com, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rusty Wallis Honda. We are always more than happy to assist you if anything else comes up. Take care!

January 30, 2025

I had an outstanding experience with Tin Tran at Rusty Wallis Honda. From the moment I arrived, he treated me with the utmost respect and professionalism. My service was originally estimated to take aroun More

by CELIAJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tin Tran, Express Advisor
Feb 04, 2025 -

Rusty Wallis Honda responded

Celiaj, thank you so much for the positive review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

January 26, 2025

Great experience with the service department for a recall on my Honda accord. Everyone was extremely professional, kind, and courteous when I visited on 1/25. I was reminded of my appointment several days pr More

by Hoop dreams 926
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Jan 28, 2025 -

Rusty Wallis Honda responded

Hoop Dreams 926, we're happy to hear you had such a positive experience with our team! We hope to be of service to you again in the future. Best wishes, Rusty Wallis Honda

January 25, 2025

Very easy to work with, knowledgeable, and friendly service. They got me in and my vehicle back within a day. More

by AMBER_ROBISON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rusty Wallis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2025 -

Rusty Wallis Honda responded

Amber_robison, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rusty Wallis Honda. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

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