Rusty Wallis Honda - Service Center

I came in to have my 2009 Civic serviced for a battery replacement. I had already received a letter from Chris regarding a trade in, so I called him from the maintenance dept to visit about that letter. O replacement. I had already received a letter from Chris regarding a trade in, so I called him from the maintenance dept to visit about that letter. One hr. later, I drove off in a 2012 Accord! The process was so easy and hassel free. Chris was able to deliver on everything that I asked for. This is my first car with only me on the contract plus, it is a lease--something that my father has always said was important. We are a Honda family and I am already looking forward to my next visit at the end of my current lease. More

Basically, because we bought the car at Rusty Wallis in June, we wanted to have it serviced there in September. I was in by 9 & out by 11:30 -- quick service. June, we wanted to have it serviced there in September. I was in by 9 & out by 11:30 -- quick service. More

Jeff Peterson did a great job explaining to me the repairs needed. The repairs were completed on time and well. Jeff was very friendlt and worked hard to meet my needs and those of my daughter who d repairs needed. The repairs were completed on time and well. Jeff was very friendlt and worked hard to meet my needs and those of my daughter who drives this car. Many thanks for an excellent expereince. More

I came in just to have Brian Jackson look at my tires for my 2009 honda and ended up walking out with a 2011 CRV, not because he pressured me into. We were just looking and the he gave me a good price I cou my 2009 honda and ended up walking out with a 2011 CRV, not because he pressured me into. We were just looking and the he gave me a good price I could not refuse. This is my third honda with this dealership. I could have gone to one closer but prefer this dealership. Everyone is very friendly and helpful, especially Brian. Thanks again, and yes I am enjoying riding it and love, love the color. More

We have always taken our cars to Rusty Wallace for service. The staff is extremely friendly and they do not try to "get" you with things that don't need to be fixed. In fact, it is just the opposite service. The staff is extremely friendly and they do not try to "get" you with things that don't need to be fixed. In fact, it is just the opposite. I have taken my Pilot and my wife's Odyssey to Rusty Wallace and there have been many times one of the service gentlemen will say, "This needs to be done, but it could wait until you come in for your next visit. It is not an emergency now." This makes me trust them even more when they tell me something needs to be fixed. We will continue to take our cars to Rusty Wallace because of the value, quality, and trust that we have in them. More

I brought the vehicle in for service due to a recall. A very good experience, done it a short period of time. I didn't get the fellows name but the courtesy shuttle driver is very courteous, obviously li very good experience, done it a short period of time. I didn't get the fellows name but the courtesy shuttle driver is very courteous, obviously likes his job and I'm sure an asset to the dealership. Plus he knows the area extremely well and didn't drive around like he was lost. He speaks very highly of Rusty Wallace and is grateful for his job...a good man. Also, Jeff(service adviser)was shinning his boots when I came in. That showed first of all he cares about his appearance and desire to portray a professional first impression. More

When I bought the car everything was wonderful. I first had issues with my car at 12,000 miles. I took it to the service department and they test drove it and did a visual...said nothing was wrong with my had issues with my car at 12,000 miles. I took it to the service department and they test drove it and did a visual...said nothing was wrong with my car and sent me on my way. Now a few months later and at 19,000 miles I have had to get a new set of tires. I continuously got a run around about whose fault this was...from cheap tires, that the dealership puts on the car to the shop where I get my oil changes done because they did not inform me about rotating my tires when I got my oil changed. I have since found out that my alignment was out on my car but they never looked at anything else on my car. I will never take my car back to this dealership for service. I have tried to contact the general manager of the dealership also with absolutely no response from him either. We will be in the market for another car in the next year or so and I will NOT every buy one from this dealership and I am not even sure if I will buy another Honda. More

The customer service and quality of work that I received at Rusty Wallis Honda dealership is exceptional. Staffs at this Honda dealer treat their customers with respect and friendly. If I have any problems, at Rusty Wallis Honda dealership is exceptional. Staffs at this Honda dealer treat their customers with respect and friendly. If I have any problems, they will fix right the way - no question ask. If you have any questions or concerns, they will answer promptly. My overall experience with Rusty Wallis Honda dealer is not great but satisfied and pleasure from service to sales department. Even though price is a little bit higher than other places, I am willing to pay a little extra because of the excellence service that I receive. More

My Honda has been serviced twice in the last two months at Rusty Wallis, and Marcus Bond has been my service technician each time. It has been nothing short of wonderful each visit. You are blessed to have at Rusty Wallis, and Marcus Bond has been my service technician each time. It has been nothing short of wonderful each visit. You are blessed to have a knowledgeable and caring person on your staff. More

Work was under a recall and was promptly fixed. The service center is clean, prompt service and knowledgeable service personnel. They even washed my car after service. The service waiting room for cl service center is clean, prompt service and knowledgeable service personnel. They even washed my car after service. The service waiting room for clients is very well maintained and has internet and computers for personal work. More