2,028 Reviews of Rusty Wallis Honda - Service Center
Excellent Customer service I have been trusting Jeff Peterson at Rusty Wallis since purchasing my Honda in 2008. Service is outstanding and extremely reliable. Jeff is highly kn I have been trusting Jeff Peterson at Rusty Wallis since purchasing my Honda in 2008. Service is outstanding and extremely reliable. Jeff is highly knowledgeable in my cars diagnostic and service need and his friendly approach still makes me return to Rusty Wallis even if I have moved to Irving. I even have my other Honda Civic purchased at a different dealer serviced at Rusty Wallis. Great customer experience - Vincent Cruz More
Service Advisor S. Hartwig I always have enjoyed having my vehicle service at RW Honda. Steve Hartwig always provides great customer service and convince. He always explains wha I always have enjoyed having my vehicle service at RW Honda. Steve Hartwig always provides great customer service and convince. He always explains what needs to be done to my car with common terminology. I have never had any problems with the service at RW Honda. Steve Hartwig and the service center personnel are awesome. Thanks RW More
great service Steve Hartwig was a pleasure to work with. He explained everything thoroughly and gave a fairly accurate window in which my vehicle would be ready. P Steve Hartwig was a pleasure to work with. He explained everything thoroughly and gave a fairly accurate window in which my vehicle would be ready. Pricing was decent and his attitude was amazing. More
My excellent service experience I have been taking my Hondas to Rusty Wallis for over 5 years and have received very good service. Jeff Peterson has been my competent and friendly s I have been taking my Hondas to Rusty Wallis for over 5 years and have received very good service. Jeff Peterson has been my competent and friendly service advisor for the past few years. He is professional, thorough and gives me the assurance I need that my car has received the best maintenance possible. His customer service skills are exemplary which makes him an asset to the dealership. I will continue to take my car to Rusty Wallis for needed maintenance and recommend others to do the same. More
Thoroughly Outstanding! All service advisors have been professional and thorough with explanations for all service work required. Our goal is to maintain vehicle to reach 25 All service advisors have been professional and thorough with explanations for all service work required. Our goal is to maintain vehicle to reach 250k miles! More
Service visit I had the Rusty Wallis service dept recommended to me by a friend. Steve is always so friendly and takes good care of my car. I would definitely recom I had the Rusty Wallis service dept recommended to me by a friend. Steve is always so friendly and takes good care of my car. I would definitely recommend this service dept and dealership to others. More
Long time satisfied customer Steve has taken great care of me for years. I drive all the way from Tyler, TX to get my car serviced. I bought my car at Rusty Wallis and have contin Steve has taken great care of me for years. I drive all the way from Tyler, TX to get my car serviced. I bought my car at Rusty Wallis and have continued a great relationship with them at the service department. More
JEFF IS THE BEST! I have been with Rusty Wallis through two Honda's and over 14 years. Jeff Peterson is my service adviser and has been for years. He is friendly and I have been with Rusty Wallis through two Honda's and over 14 years. Jeff Peterson is my service adviser and has been for years. He is friendly and very knowledgeable about his work and goes above and beyond to provide excellent service for this dealership. I make sure he is going to be there before I schedule service because I trust his opinion and I love dealing with him. He is a credit to the Rusty Wallis organization. Thanks for all you do Jeff! Linda Scott More
Above & Beyond I have used Jeff Peterson as my service advisor for quite some time. If I go there & he is off I come back another time, not saying others wouldn't I have used Jeff Peterson as my service advisor for quite some time. If I go there & he is off I come back another time, not saying others wouldn't be nice & helpful, but I trust him & know he will take care of my car properly. He is always courtesous, helpful & honest. I know when he advises me my car needs something it does need that. I would definitely recommend this service department & dealership to others & have in the past. Rusty Wallis should be honored to have a service advisor such as Jeff working for them. My last 3-4 cars has been bought from y'all due to people like Jeff working there. More
"return by choice" Where I buy my new vehicle is not as important as the car service/maintenance when I own it. Servicing the car is a long term relationship. For year Where I buy my new vehicle is not as important as the car service/maintenance when I own it. Servicing the car is a long term relationship. For years I "took whom I was given." I finally decided to indicate with whom I wanted to work. I call with confidence now and ask for Jeff Peterson. I appreciate his gentle demeanor, his knowledge, his openness, his willingness to research answers for my questions when necessary. I find him honest and trustworthy. I am grateful. NRS More