2,028 Reviews of Rusty Wallis Honda - Service Center
Great! Another great experience at your dealership - thank you! Service estimated time was exact and the work done was good. I have never had a bad experienc Another great experience at your dealership - thank you! Service estimated time was exact and the work done was good. I have never had a bad experience at Rusty Wallis! More
Good Customer Service I went in for an oil change and for a recall. The employees were very efficient and helpful. The whole processs was well thought-out, even in the mids I went in for an oil change and for a recall. The employees were very efficient and helpful. The whole processs was well thought-out, even in the midst of their remodel. More
Satisfied During this service this visit and the visit in January 2017the multi point checks showed that everything on the car was satisfactory. Will need new t During this service this visit and the visit in January 2017the multi point checks showed that everything on the car was satisfactory. Will need new tires in the future. The service rep that contacted about the same multi point checks 2 service visits ago showed that multiple items needed replacing. Leads me to believe that service rep during that visit was trying to oversell. I do not remember the name of the lady associated with the above described visit. More
Great service I've looked forward to each visit over the past three years. Having leased a new Accord, I look forward to three more years of friendly business. I've looked forward to each visit over the past three years. Having leased a new Accord, I look forward to three more years of friendly business. More
Recall Service I was in for a recall repair and an oil change. Gabriel Savala was my service advisor and he updated me several times as to when my vehicle would be I was in for a recall repair and an oil change. Gabriel Savala was my service advisor and he updated me several times as to when my vehicle would be ready. I really appreciated the personal attention. my service experience at Rusty Wallis has always been first class. More
Long time customer Never disappointed with RW service or employee's. Always a pleasure to be there. Very professional. We have had our 2003 Honda serviced here for 13 Never disappointed with RW service or employee's. Always a pleasure to be there. Very professional. We have had our 2003 Honda serviced here for 13 years. Excellent record. More
The Service Department in the BEST We purchase cars from Rusty Wallis because of the service department. They are quick, kind, and get the job done. Even the waiting area is set up for We purchase cars from Rusty Wallis because of the service department. They are quick, kind, and get the job done. Even the waiting area is set up for people who want to get things done while waiting. More
Excellent We've bought 2 new vehicles from Rusty Wallis and 1 used. I did a drop in for a non working windshield washer on my used Accord. They got me in and go We've bought 2 new vehicles from Rusty Wallis and 1 used. I did a drop in for a non working windshield washer on my used Accord. They got me in and got it fixed at no charge. Love this dealership. More
Went as planned No complaints. Everything went as planned. Brought car in for state inspection and found a few other items were recommended and got those done as well No complaints. Everything went as planned. Brought car in for state inspection and found a few other items were recommended and got those done as well. More
Travis Porter Advisor Extrodinaire My car was in your shop twice last week for different services. The first experience was not so wonderful because the advisor (Richard) was new and h My car was in your shop twice last week for different services. The first experience was not so wonderful because the advisor (Richard) was new and had to ask other people for answers to questions I had. He advised I needed rack and pinion replaced but when I paid that was not listed as being replaced. He advised me incorrectly about pricing which was adjusted by Jeff Peterson. The second trip I made was for shocks/struts replacement and I asked for someone, anyone, except Richard and because Jeff had left for the day I was taken to Travis Porter. The BEST experience I have ever had at Rusty Wallis (and I've had some good ones). He was knowledgeable and friendly and very accurately advised about pricing. He went over everything in detail regarding the work to be done. I felt very confident that his advice was accurate. He is top notch!! More