Rusty Wallis Honda - Service Center

Good experience Everything went well and Mr. Flores was a pleasure to work with. He explained all the services and kept me informed throughout the process all the way Everything went well and Mr. Flores was a pleasure to work with. He explained all the services and kept me informed throughout the process all the way to checkout. More

Easy In and Out Dropped off the Pilot for maintenance. The check in was so easy; everything about my car was accessed on a smart pad. I came back a few hours later Dropped off the Pilot for maintenance. The check in was so easy; everything about my car was accessed on a smart pad. I came back a few hours later and check out was just as easy. Saw the cashier and by the time I paid for the maintenance (less than I originally expected), my car was in the service drive ready for me to drive away! More

Excellent Service as always Friendly, timely and thorough service as always. Have been a constant customer of Rusty Wallis Honda for the past 18 years and have purchased and had Friendly, timely and thorough service as always. Have been a constant customer of Rusty Wallis Honda for the past 18 years and have purchased and had service performed on 5 separate Honda cars and trucks. More

Excellent Each time I use your service center I am very satisfied. I missed the car wash on my last visit! Maybe the next time it will be open again! Each time I use your service center I am very satisfied. I missed the car wash on my last visit! Maybe the next time it will be open again! More

Break light was out and needed oil change. Excellent contact with Jeff Peterson! As usual extremely proficient, friendly, customer oriented! We keep coming back to Rusty Wallis even though w Excellent contact with Jeff Peterson! As usual extremely proficient, friendly, customer oriented! We keep coming back to Rusty Wallis even though we live in Plano now. Can't say enough good about this dealership! More

Great Service Dept. Very informative. No surprise charges!! I need more work done in the near future. I was given all the information I need to prepare for the service Very informative. No surprise charges!! I need more work done in the near future. I was given all the information I need to prepare for the service. More

The Best Service Dept. I typically call ahead and speak to my service manager, Jeff Peterson to provide info and when to bring the car in. I know from that point that Jeff I typically call ahead and speak to my service manager, Jeff Peterson to provide info and when to bring the car in. I know from that point that Jeff will follow up with the technician(s) and keep me advised of what they find and the recommended work and what the estimated cost will be. Recently the car had to be brought in twice within a few days and after Jeff caught an oversight in the "diagnosis" and had the alternator I did not need returned to parts and that what was causing my new battery to go dead was the door locks which were replaced at half the cost of installing a new alternator. I am always confident that Jeff is the kind of service manager that is honest and follows up on the details to insure I get the work needed to keep my car safe and running without any unnecessary work "add on" .... More

BeAccord It was time for an oil change, my visit was short and sweet. I was in and out in about an hour. Thanks Jeff Peterson. It was time for an oil change, my visit was short and sweet. I was in and out in about an hour. Thanks Jeff Peterson. More

Required Service Needed an oil change and my tires rotated. The work was completed and there was no surprises. No "oh by the way you have this issue" which wasn't an i Needed an oil change and my tires rotated. The work was completed and there was no surprises. No "oh by the way you have this issue" which wasn't an issue prior to the services being completed. More

Great Service Quality experience, i had oil service and transmission fluid service done on Honda Fit. They completed work in a timely manner and explained future se Quality experience, i had oil service and transmission fluid service done on Honda Fit. They completed work in a timely manner and explained future service with cost. Easy to understand, service was well done. More