Rusty Wallis Honda - Service Center

excellent experience extremely professional and helpful. service was timely and done right the first time. the wait was very reasonable.and the customer lounge was relaxin extremely professional and helpful. service was timely and done right the first time. the wait was very reasonable.and the customer lounge was relaxing and clean. A very positive experience, More

Oil Change While the wait was long for a Tuesday morning I didn't really mind because you guys have wifi and provide coffee and snacks. I worked on some stuff on While the wait was long for a Tuesday morning I didn't really mind because you guys have wifi and provide coffee and snacks. I worked on some stuff on my laptop while I waited outside- very nice weather too. You guys should definitely have an express section where the customers dont have to wait over 30 minutes for something quick such as oil change. Also I notice John Eagle Honda- which is where I bought my car from, always has coupons online. I think you guys should definitely work on adding some coupons on the website. John Eagle Honda was charging me $45 for an oil change without the coupon. With you guys I paid $47 with a coupon. My overall experience was great! Im always treated very well and never have anything to complain but definitely wanted to throw some suggestions. I've been and will continue servicing with you guys because of the great customer service but would like for my suggestions to be considered, thank you! More

great service experience We took our Honda Pilot in to be serviced as we heard a rattling sound. Greg drove with us around the neighborhood to try and diagnose what was making We took our Honda Pilot in to be serviced as we heard a rattling sound. Greg drove with us around the neighborhood to try and diagnose what was making the sound. He was very patient as we needed to drive a bit to hear it well. We left it there and they concluded that the hood had not been attached properly after we had taken it to an oil change place. We picked up the pilot that afternoon and everyone we came in contact with was very professional. More

Great service. Fast and friendly. Will come back and recommend others. Jeff Peterson showed good customer service skills. Service was completed in less tim service. Fast and friendly. Will come back and recommend others. Jeff Peterson showed good customer service skills. Service was completed in less time than estimated. More

Very satisfactory good rapor with rep. Service rep. Was very knowledgeable about work to be done I was informed of future service to be done. I was informed there would a call back. Service rep. Was very knowledgeable about work to be done I was informed of future service to be done. I was informed there would a call back. More

excellent I know that they will do it right. I have been bringing my wife's car in for some time and will continue to do so. I know that they will do it right. I have been bringing my wife's car in for some time and will continue to do so. More

Fast Service Service department fixed the a/c on my Civic real fast. It cools great now. I did not have to wait long for a service guy to look at my car. Service department fixed the a/c on my Civic real fast. It cools great now. I did not have to wait long for a service guy to look at my car. More

welcomed Great customer service from Curtis. Thank you fo providing me with speedy help in getting my Acura inspection and oil serviced. Sad the car wash is Great customer service from Curtis. Thank you fo providing me with speedy help in getting my Acura inspection and oil serviced. Sad the car wash is not available. More

150,000 mile service All our car's life, twelve years, it has 'been raised' at Rusty Wallis Service Department. Need I say more? ... there are other options in Dallas. T All our car's life, twelve years, it has 'been raised' at Rusty Wallis Service Department. Need I say more? ... there are other options in Dallas. The service, the employees, the gracious waiting room, the grounds to wander when wanting to stretch my legs, the shuttle to home and back when necessary. I am grateful and confident that they will do their best. Further on the survey it asks about the price I paid. I am leaving it unrated - I have not done "comparison shopping". I go where I trust the company/service/employees. More

Outstanding Service I have been receiving outstanding service from Rusty Wallis and especially Jeff Peterson for the last 9 years. I am treated as a valued customer I have been receiving outstanding service from Rusty Wallis and especially Jeff Peterson for the last 9 years. I am treated as a valued customer More