2,028 Reviews of Rusty Wallis Honda - Service Center
car maintenance, routine I had a specific service item request, but was updated on needs/services that should be considered. I did those recommendations and was happy to have I had a specific service item request, but was updated on needs/services that should be considered. I did those recommendations and was happy to have those items pointed out. More
Amazing customer service! I called the day before for a service appointment. When I arrived Steve spoke with me to ascertain what type of problem the car was having. The car I called the day before for a service appointment. When I arrived Steve spoke with me to ascertain what type of problem the car was having. The car was taken in for service very quickly and I was driven home in the shuttle. Steve called me to let me know what they found with my car. He gave me complete information about what was needed, and I knew everything would be fine. Every one of the employees are professional, friendly and always do everything to make you comfortable while you are there. I have trusted them with two different cars now for well over 15 years. Thank you, Rusty Wallis Honda for always putting your customers first! More
They said it would take an hour it took less We called the day before and said we had to drive in from Mt. Vernon and would have to wait there and had other appt. and to ask for Doug someone else We called the day before and said we had to drive in from Mt. Vernon and would have to wait there and had other appt. and to ask for Doug someone else came to the car and I ask for Doug but he said he would help us(I am sorry I forgot his name) they took less then an hour. More
Honda service I had a recall for my battery Sensor so I got that replaced in addition I got my brake fluid change the representative was very friendly and did not I had a recall for my battery Sensor so I got that replaced in addition I got my brake fluid change the representative was very friendly and did not try to convince me to purchase additional services for my vehicle that were not necessary More
Service Fast, efficient service with a smile and NO surprises!!! I was very impressed with how professional and friendly everyone was from start to finish. Wo Fast, efficient service with a smile and NO surprises!!! I was very impressed with how professional and friendly everyone was from start to finish. Would quickly recommend RW! More
Serving my daughter Civic Nice service, but wish the car wash was fix. So I could got my daughter car wash for her! Mr Boyd is a nice and knowlegeable sale person. Would recomm Nice service, but wish the car wash was fix. So I could got my daughter car wash for her! Mr Boyd is a nice and knowlegeable sale person. Would recommend him to my family and friends! More
Rusty Wallis Honda takes good care of the customer From the person answering the phone and taking my appointment to the person who brought my car to me after the repair, everyone at Rusty Wallis treate From the person answering the phone and taking my appointment to the person who brought my car to me after the repair, everyone at Rusty Wallis treated me like a boss. It seems that someone in the organization has given these people the idea that they should treat the customer with kindness and courtesy and that they should deliver value even when the service is warranty work. Good job, team! I'll be back. More
Excellent My experience at Rusty Wallis is always a good one. Everyone is very friendly and smiling, my car is always ready in less than an hour. My experience at Rusty Wallis is always a good one. Everyone is very friendly and smiling, my car is always ready in less than an hour. More
Professional, friendly service Rusty Wallis Service Center runs like a well-oiled machine. I can always count on them for professional, friendly service. Greg Fine did an excellen Rusty Wallis Service Center runs like a well-oiled machine. I can always count on them for professional, friendly service. Greg Fine did an excellent job from start to finish in getting my car serviced. More
Outstanding experience & loyalty is valued! Bought my 5th car from Rusty Wallace. Thank you to all from Service to Sales to the Business Office for proving excellent service!! That is why I co Bought my 5th car from Rusty Wallace. Thank you to all from Service to Sales to the Business Office for proving excellent service!! That is why I continue to come back! More