Rusty Wallis Honda - Service Center

Great Dealership Dealership has taken care of my Honda Accords since 1991. They are friendly, helpful and totally knowledgeable about my car. They keep me informed a Dealership has taken care of my Honda Accords since 1991. They are friendly, helpful and totally knowledgeable about my car. They keep me informed about scheduled maintenance and any issues that might be ahead of me due to the age of my car. I trust them to do the right thing and have never been disappointed. Rusty Wallis Honda is my "go to" dealership. More

Excellent Service Excellent customer service from the service department ! My service advisor Marc was awesome ! Nice to still get great service even when my car is a Excellent customer service from the service department ! My service advisor Marc was awesome ! Nice to still get great service even when my car is a 2013. More

oil change Efficient, service representative went over all details of findings with me. Very friendly and helpful. It was the first time I had her and she was be Efficient, service representative went over all details of findings with me. Very friendly and helpful. It was the first time I had her and she was better than others I has More

Great service & value I live in Abilene but schedule my services when I'm visiting relatives in North Tx. The quality and value of the service is that good. I live in Abilene but schedule my services when I'm visiting relatives in North Tx. The quality and value of the service is that good. More

Service dept versus Sales dept I love the service department up front and honest service. However, the new car sales department needs work. I have bought 3 new cars in the last 15 y I love the service department up front and honest service. However, the new car sales department needs work. I have bought 3 new cars in the last 15 years. But my last experience was awful. They would not match a competitors offer. I did all the leg work to find the best deal but to no avail. One of the employees I have talked to told me they have heard this from other customers too. I feel customer loyalty means nothing to Rusty Wallis Honda. More

Airbag Recall Quick & easy replacement. I was in & out in an hour including an oil change! Greg even noticed my new registration tags in the car & offered to change Quick & easy replacement. I was in & out in an hour including an oil change! Greg even noticed my new registration tags in the car & offered to change out my stickers for me. More

Experience at Rusty Wallis - Phenominal. My car needed service and with in 5 minutes I was met with service professionals (Mr. Webb and Mr. Peterson). The quality of care and professionalism My car needed service and with in 5 minutes I was met with service professionals (Mr. Webb and Mr. Peterson). The quality of care and professionalism by the underwriters in service at Rusty Wallis is a FIVE STAR performance. I left the Service Center knowing what was needed and when to expect the work to be completed. Additionally, with in the hour I was called and told that an optional need could also be performed (oil change) and of course I wanted that done as well. That way I didn't have to come back in a week or two. This is service at it's best. Ronnie Robertson (General Manager} contacted me and asked me about the quality of the service. All of this is accomplished under his leadership and that of Mr. Rich Star (Service Director). I am thinking about a new car purchase and it will definitely be from the number one dealership in the country.... Rusty Wallis. More

Amazing service again! I actually almost look forward to bringing my car to Rusty Wallis for service. Yesterday was another predictably wonderful experience. My husband made I actually almost look forward to bringing my car to Rusty Wallis for service. Yesterday was another predictably wonderful experience. My husband made an appointment to have recall work done on the airbag of our CRV. When we arrived at least 3 people asked if they could help us and got us the correct person all within about 10 seconds. We were told we would get a call when the car was ready, and Jeff followed through with that. We arrived, signed paperwork, and were out the door in about 60 seconds. It took me a long time to find Rusty Wallis service, and now I will not go anywhere else. And I tell every Honda owner I know that this is the place to go. More

Good! It was good. I went because that morning the odyssey did not wanted to start and the stearin wheel kind of looked itself...but they checked the batter It was good. I went because that morning the odyssey did not wanted to start and the stearin wheel kind of looked itself...but they checked the battery and seemed that everything was ok and I went ahead and did the oil change..Thanks More

Excellent service! Greg was very helpful and professional. . My car was ready exactly when he said it would be. I also want to give a shout out to the ladies at the chec Greg was very helpful and professional. . My car was ready exactly when he said it would be. I also want to give a shout out to the ladies at the check out counter. They were super nice and got me in and out quickly. More